Business Analytics Specialist

Summary

Join Abarca, a healthcare revolutionizing company, as a Business Analytics Specialist. You will play a key role in the entire Health Analytics project lifecycle, from analyzing business requirements to deploying and supporting analytics solutions. Analyze data to provide insights and recommendations for business decisions, ensuring data accuracy. You will be a vital part of the Health Intelligence department, supporting various internal departments. This role requires strong analytical and communication skills, experience with BI tools, and healthcare data. The position offers a flexible hybrid work model (Puerto Rico location only) with potential on-call hours.

Requirements

• Bachelor’s Degree or Master’s Degree in Computer Science, Business, Statistical Analysis, Healthcare Management, or a related field (In lieu of a degree, equivalent relevant work experience may be considered.)
• 3+ years’ experience in a role requiring information analysis and various forms of report deliverables
• Experience with healthcare utilization reporting, claims, membership, provider data, and standard Healthcare metrics
• Experience with Business Intelligence tools (i.e., Microsoft BI, QlikView, Tableau); including designing, reporting, and delivering analytical solutions
• Experience with development of KPIs, dashboards and departmental scorecards
• Excellent oral and written communication skills
• This position requires availability to work in a specified time zone or working schedule, accommodating the business needs of our clients and team members
• This position may require availability for on-call hours, including evenings, weekends, and holidays, to promptly address emergent issues or provide necessary support as dictated by operational demands (if applicable)

Responsibilities

• Analyze data from healthcare claims to assess trend performance and investigate potential operational and clinical opportunities
• Perform root-cause analysis of issues identified in reports; this will require a comprehensive understanding of overall business
• Communicate results to clients and staff; communication of results includes well-organized presentations reflecting analytic methods used, key decision points and sufficient detail to support comprehension of the analysis
• Report/Query testing and development
• Collaborate closely in all aspects of projects with stakeholders (business analysts, subject matter experts, and all client levels) to develop key Decision Support initiatives
• Develop proper processes for data collection, data mining, data standardization and analytics; initiate data management and identify proper use of analytics tools
• You combine business knowledge and technical expertise to assist customers and evaluate or manage business issues through data
• Partner with BI team to define and support functional and/or architectural requirements for information delivery: participate and sometimes lead the planning, design, and creation of both, standard and ad-hoc reports, Dashboards and Scorecards
• Ensure projects’ data integrity, including data extraction, storage, manipulation, processing, and analysis. Verify the completeness, timeliness, and accuracy of data warehouse information
• Work with business owners and technical resources to identify and handle any quality issues that may arise
• Provide production support to end users based on the timeless fashion of timeliness
• Work closely with the BI team to determine appropriate data warehouse architecture and data modeling designs to maximize benefits

Preferred Qualifications

• Experience with Data Warehouse methodologies, including relational and dimensional modeling, SQL querying, data profiling, and ETL design and development
• Experience with at least one of the Microsoft Business Intelligence stack tools: relational SQL engine, Integration Services, Analysis Services, Reporting Services, and MS Excel PowerPivot

Benefits

We are proud to offer a flexible hybrid work model which will require certain on-site work days (Puerto Rico Location Only)