Business Client Data Analyst

Summary

Join our team as a fully remote Client Operations Support professional based in Central America or Mexico! This entry-level role focuses on maintaining accurate client dashboards using Power BI, ensuring data integrity, and resolving issues proactively. You will contribute to process optimization, generate performance reports, and collaborate with a dynamic team. This is a great opportunity to develop skills in data management, problem-solving, and client service within a supportive and collaborative environment. The position offers competitive compensation and a range of professional development opportunities.

Requirements

• Analyze and interpret data, ensuring accuracy and consistency
• Demonstrate familiarity with Power BI for dashboard monitoring, maintenance, and troubleshooting
• Possess basic SQL skills to query databases and support data management
• Show knowledge of ETL (Extract, Transform, Load) processes and tools to support efficient data handling
• Create clear, effective reports that aid decision-making and enhance the client experience

Responsibilities

• Regularly review and maintain our Power BI dashboards to ensure accuracy and consistency. Spot discrepancies early, resolve issues quickly, and keep the client experience running smoothly
• Run routine checks on dashboards to verify links, images, and data flows. You’ll catch and fix issues before they impact the client, guaranteeing a high-quality experience
• Help manage our Azure Database by monitoring usage and ensuring that data handling stays within set limits. You’ll be the first to spot potential risks and keep data processes efficient
• Work closely with the team to improve our data integration (ETL) process, finding ways to make data extraction, transformation, and loading even more efficient
• Generate clear, actionable reports on dashboard and database performance. Identify potential risks and offer recommendations to ensure consistent, high-quality client operations

Preferred Qualifications

Experience with ETL Tools (e.g., Talend, Apache NiFi, SSIS)

Benefits

• Full time positions with the potential for overtime
• 100% remote positions
• Competitive compensation package
• An inclusive, fast pace exciting environment culture offering accelerated professional growth
• 1-on-1 coaching with feedback sessions, mentorships, and leadership development programs
• Opportunities for cross-functional development