PeopleCert is hiring a
Business Development Associate, India

Summary

The job is for a Business Development Associate at PeopleCert, a global leader in assessment and certification of language and professional skills. The role involves driving revenue growth, expanding the customer base, and working on CRM, promoting and selling exam products, conducting market research, generating leads, building relationships with clients, partners, and stakeholders, staying updated on industry trends, and contributing to various administrative tasks.

Requirements

• University Degree preferably in Marketing or Business Administration, a Master’s degree and relevant international certifications will be appreciated
• Excellent command of the English language (native or C2 level certification)
• Excellent command of other languages would be an asset (native or C2 level certification)
• A minimum of 2-5 years work experience in sales area is essential
• Experience in an international environment and ability to deal with different cultures
• Competence in MS Office, including Excel, PowerPoint, Word and proficient with Microsoft Dynamics and similar CRM software and powerBi

Responsibilities

• Driving revenue growth and expanding the company's customer base
• Working on CRM and inputting details for full process flow in the CRM System
• Promoting and selling exam products to employers, educational institutions, immigration advisers/solicitors, and other stakeholders in language education and related markets
• Conducting market research to identify potential markets, industries, and clients that align with the company's products or services
• Generating leads through various channels such as calling, email outreach, networking events, and social media platforms
• Building and maintaining relationships with clients, partners, and stakeholders
• Working closely with internal teams such as marketing, business development team, product development, contact center and operations to align business activities with overall company objectives
• Responsible for customer satisfaction on day-to-day basis. Working closely with customer support teams to facilitate and expedite the resolution of customer problems and complaints
• Staying updated on industry trends, emerging technologies, and market dynamics to remain competitive and adaptable in a constantly evolving business landscape
• Contributing to various administrative tasks in international sales or business development activities

Benefits

• Competitive remuneration package
• Incentive scheme based on targets
• Work in an international, dynamic and fun atmosphere
• Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees
• Huge learning experience in using best practices and global environment
• Constant personal and professional development