Business Development Representative

Summary

Join our team as a Business Development Representative at PartsTech, where you'll engage new accounts, requalify old ones, and achieve shops utilizing our e-commerce platform. As a driven individual, you'll challenge yourself in a fast-moving company in the rapidly changing automotive industry.

Requirements

• Excellent verbal and written communication and time management skills
• Track record of success in inside sales and account management, reaching customers via phone and email. Proven experience with a sales/customer service role
• Experience with SalesForce or similar CRM, preferred
• Prior experience in inside sales selling SaaS/IT/software
• Automotive industry experience is a plus
• Familiarity with automotive aftermarket and general knowledge of the auto repair business
• Self-motivated, strong work ethic paired with high energy and positive attitude
• Ability to adapt to changing needs in a dynamic work environment
• Ability to think on your feet and look for opportunities to help us improve our processes
• Ability to learn about products and services and describe/explain them

Responsibilities

• Quickly engage inbound accounts to qualify and convert to daily users
• Maintain active engagement with leads and existing repair shop users via phone calls, texts, and email using the PartsTech phone system and CRM
• Build and maintain expert knowledge of the PartsTech system in order to conduct system demos via phone and screen sharing
• Provide consistent follow up with existing customers to regain interest in using PartsTech, while passing qualified accounts to the Account Executive team via internal processes
• Continuously work on cold calling, clean speech, overturning objections, and customer qualification techniques to maintain and improve sales knowledge, skills, and abilities
• Create, build and update Account Executive pipelines and activity reports in CRM
• Enter, organize and update vital information on users in our phone system, CRM or other tools

Benefits

• Generous PTO
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account or Flexible Spending Account
• Dependent Care FSA
• Employee Assistance Plan
• 401(k) w/ Company Match
• Life Insurance
• Pet Insurance
• Supplemental Insurance
• Commuter Benefits
• Paid Parental Leave
• Summer Fridays
• Paid Holidays
• Annual Events