Business Development Representative

Summary

Join UpKeep, a fast-growing SaaS company revolutionizing maintenance with its AI-powered CMMS, and become a Business Development Representative. You will play a key role in expanding our customer base by identifying, researching, and prospecting new qualified opportunities. Collaborate with Territory Managers to develop strategic account plans and generate a strong sales pipeline. Your efforts will contribute significantly to UpKeep's outbound sales channels and market leadership. This position offers competitive compensation, including base salary, sales commission, benefits, and equity. The role requires outbound B2B software/SaaS sales experience and strong communication skills. Success in this role demands a results-oriented approach, a proactive attitude, and a passion for technology.

Requirements

• 2+ years of outbound B2B software / SaaS sales experience
• Outbound sales experience; the ability to self-generate leads through various strategies to supplement the sales pipeline
• Experience interacting with director-level executives and up
• High level of energy, drive, enthusiasm, initiative, commitment, and professionalism
• Passion for technology and a desire to make a major impact at a high-growth startup
• Results-oriented individual who is excited by the prospect of fueling our company's continued growth and success, possessing a "can-do" attitude and relentless in pursuing goals and solving problems

Responsibilities

• Expand our pipeline of qualified opportunities and build relationships by opening sales conversations with prospects who align with UpKeep’s ideal customer profile
• Manage and maintain a pipeline of interested prospects, while strategically partnering with Territory Managers to create and run playbooks for winning prioritized accounts
• Create account plans by conducting research and synthesizing information and other materials that reflect a comprehensive understanding of UpKeep’s customers’ needs and how UpKeep delivers value
• Drive Outbound prospecting via cold calling, email, sales sequences and nurture campaigns
• Efficiently determine a prospect’s interest in our product and initially screen for needs
• Engage with prospects over email, phone, and other strategic networking channels to qualify and set appointments for Territory Managers
• Meet or exceed strategic goals and committed targets by engaging with qualified leads and enabling the next step in the sales cycle
• Participate in/travel to industry events to meet with potential clients in-person
• Perform regular follow-up calls or emails and facilitate communication with existing customers to ensure their satisfaction and identify new potential needs
• Update and maintain CRM database ( Salesforce.com )
• Proximity to our office location in Brentwood, CA for in-person collaboration

Preferred Qualifications

• Salesforce.com or a similar modern CRM tool a plus
• Receptive to change – is flexible. Seeks and adopts improved approaches and processes
• Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance
• Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary
• Technically proficient – knows the role and has a solid familiarity with tasks and responsibilities
• Takes responsibility for own learning - knows personal strengths and recognizes development needs. Is open to feedback and always seeks to learn
• Communicates ideas – strong facilitation and written communication, proposes a way forward. Listens to views of colleagues and takes in diverse perspectives
• Works collaboratively – shares information, fosters teamwork and contributes to a positive work environment where people want to come to work
• Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values
• Familiarity with the maintenance and reliability industry, either through direct experience or related exposure
• Previous participation in a sales bootcamp or a solid understanding of sales principles
• Bilingual proficiency in English and Spanish
• Act as a good citizen of UpKeep

Benefits

• Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth
• $67,500 USD per year ($90,000 OTE)