Business Development Sales Specialist

Summary

Join Help at Home, a leading provider of in-home personal care services, as a Business Development Specialist. This remote position focuses on expanding our footprint by contacting home care business owners, scheduling introductory calls with the VP of Business Development, and conducting market research. You will be responsible for lead generation and outreach, scheduling and coordination, market research, data management and reporting, and collaboration with the business development team. The ideal candidate possesses strong communication, organizational, and research skills, along with experience in customer service or a related field. A background in home care, Medicaid, or healthcare services is preferred. Help at Home offers a competitive salary, comprehensive benefits, and opportunities for career growth.

Requirements

• Ability to work with all levels of management and the workforce as well as a team member
• Exceptional communication and interpersonal skills
• Strong organizational and time management abilities
• Proven ability to work independently and meet deadlines
• Proficiency in research and using tools to gather business insights (e.g., LinkedIn, online databases)
• Confident, proactive, and results-driven with a knack for building relationships
• Detail-oriented with excellent notetaking and record-keeping skills
• Motivated to achieve both personal and organizational success through strategic outreach efforts
• Flexible and adaptive to feedback and changing priorities
• Minimum of 2 years of experience in customer service, or a related field

Responsibilities

• Conduct cold and warm calls to potential leads, focusing on home care businesses that align with Help at Home’s acquisition strategy
• Clearly communicate the benefits of engaging in an introductory conversation with the VP of Business Development
• Achieve and exceed outreach targets, including the number of calls, connections, and scheduled meetings
• Schedule multiple introductory calls per week for the VP of Business Development with qualified leads
• Maintain a detailed calendar of meetings and ensure timely follow-ups
• Research and identify potential acquisition targets based on predefined criteria, including Medicaid services and annual revenue size
• Gather and document key information about target companies (e.g., services offered, location, ownership structure)
• Maintain accurate records of outreach efforts, contact information, and meeting notes
• Provide regular progress updates and feedback to the VP of Business Development
• Research and document key business details (e.g., services, ownership, and location) to inform outreach strategies
• Continuously refine and improve targeting approaches based on market trends and feedback
• Maintain an organized and detailed CRM/database of outreach efforts, contact history, and meeting outcomes
• Track progress toward goals and report key metrics on outreach effectiveness, conversion rates, and pipeline growth
• Work closely with business development to refine lead criteria and outreach strategies
• Contribute to the development of outreach scripts and other communication materials

Preferred Qualifications

• Bachelor’s degree or equivalent professional experience
• Background in home care, Medicaid, or healthcare services
• Creative and proactive solution-oriented problem solver and mindfulness of the big picture is essential for success in this role

Benefits

• Direct deposit
• Healthcare, dental, and vision insurance
• Paid time off and parental leave
• 401k
• Ongoing, in-depth training opportunities
• Meaningful work with clients who need your help
• Career growth and experience with an industry leader with 40+years of history in a high-demand field
• Quarterly Reward & Recognition Eligibility