Business Development Trainee

Summary

Join Comfort Owl, EMCO Corporation's dynamic rental and financing division, as a highly motivated and detail-oriented individual. This remote position offers exceptional support to teammates, contractors, builders, and customers, playing a vital role in maintaining rental, leasing, and financing portfolios. You will ensure smooth program setup, foster strong stakeholder relationships, and contribute to a start-up division within a well-established company. This is an opportunity to make a lasting impact on a growing business and develop your skills through ongoing training. The position offers a competitive salary, benefits, and profit sharing, along with opportunities for professional development and career growth within a supportive team environment.

Requirements

• Post-secondary education or equivalent entrepreneurial experience
• Valid driver’s license – occasional travel within Ontario will be required
• Excellent written and verbal communication skills in English
• Business development mindset with a passion for learning and growth
• Meticulous attention to detail and processes
• Strong organizational skills
• Ability to build and maintain strong working relationships with confidence and professionalism
• Ability to work well both independently and in a team setting
• Possess a strong work ethic, positive attitude, and a high standard of integrity
• Ability to thrive in fast-paced environments, taking initiative to achieve goals
• Flexibility and adaptability to navigate changes in the evolving business environment
• Proficiency in Microsoft Office 365
• Proficiency in Google Suite

Responsibilities

• Professionally represent Comfort Owl
• Uphold our Core Values and Ethics with every interaction
• Be an effective part of the Comfort Owl team and collaborate with EMCO teammates across Canada to achieve mutual success
• Know the products and services being sold to each customer, and be persuasive by using excellent communication and selling skills
• Foster the growth and retention of our customer base and contribute to new business development initiatives
• Account management, customer training, facilitate smooth customer onboarding, and ensure proper documentation and adherence to established processes
• Answer calls and emails from customers and teammates, providing effective support and identifying their needs
• Follow up with contractors, builders, and teammates to ensure efficient execution of contracts
• Occasional travel to visit customers and teammates in person as required
• Maintain the rental, leasing, and financing portfolio database & CRM, ensuring accurate and up-to-date information
• Resolve customer concerns and conduct business in accordance with our policies and procedures (SPIs)
• Perform other reasonable duties as required

Preferred Qualifications

• Past business ownership or start-up experience is an asset
• Creativity and marketing experience is an asset
• Experience in financing and leasing is an asset
• HVACR and plumbing industry knowledge is an asset
• Notion knowledge is an asset
• Canva and/or design knowledge are an asset

Benefits

• Great mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a solid, stable company with strong core values
• Participation in our pension plan with employer contributions
• Opportunities for professional development and career growth within the company
• A supportive small team where your contributions make a difference
• Remote work