SupportYourApp is hiring a
Business Growth Manager

Summary

The job is for a proactive and results-oriented Business Growth Manager at SupportYourApp who will focus on generating new business opportunities by identifying potential clients, initiating contact, and nurturing relationships to convert leads. The ideal candidate should have 2+ years of experience in lead generation, sales or business development in the outsourcing or customer support industry, excellent communication skills, and a strategic approach.

Requirements

• 2+ years of experience in lead generation, sales or business development in the outsourcing or customer support industry
• Excellent spoken and written English (C1+)
• Experience with B2B markets in the EU, US, Canada and similar
• Experience in conducting Discovery calls
• Have successful closed deals
• Proven track record of meeting or exceeding sales targets and KPIs
• Strong communication skills with a persuasive and engaging approach
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Familiarity with CRM systems and sales tracking tools
• Ability to work both independently and collaboratively within a team environment

Responsibilities

• Identify and research potential leads within target markets using our GTM strategy
• Reach out to prospects through personalized messages via email, social media, and other channels to engage them and schedule product demos
• Evaluate and qualify leads based on their potential to convert into clients
• Schedule and conduct initial meetings to present SupportYourApp’s services and value proposition
• Build and maintain a pipeline of qualified leads, tracking their progress from initial contact through to conversion
• Coordinate with the marketing team to align outreach strategies with overall business goals
• Cooperate with Marketing and Creative teams to create customized proposals and presentations that address the unique needs of each prospect
• Work closely with the outreach specialist and marketing team to ensure alignment of outreach efforts with overall business development strategies. Share insights and feedback to refine lead generation tactics
• Stay informed about industry trends, competitor activities, and market conditions to identify new opportunities and refine outreach strategies
• Provide regular reports on outreach activities, demo success rates, deal closures, and overall pipeline health
• Record all interactions and lead data in the CRM system, ensuring accurate tracking for sales reporting

Preferred Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or a related field
• Familiarity with outsourcing services and industry practices

Benefits

• Fully remote
• Compensation in USD
• Lots of interesting tasks and communication with the team
• Bright corporate events
• Creative team of professionals
• Adequate, friendly management and no bureaucracy