Business Operations Intern

Summary

Join RateHawk's Commercial Strategy & Transformation team as a Business Operations Intern and contribute to the global growth of this travel-tech company. This remote position, open to candidates in the European time zone, offers the chance to work on strategic projects impacting RateHawk's commercial organization. You will support daily, weekly, and monthly data analysis and reporting, including KPI tracking and bonus calculations. The role involves collaborating with other teams to implement business intelligence tools and creating presentations for commercial leadership. This is a great opportunity to develop your analytical and business acumen skills within a supportive and ambitious team.

Requirements

• Strong and humble personality, able to interact with diverse and multicultural groups of people in remote and geographically dispersed organizations
• Strong quantitative skills: highly proficient in MS Excel and GSheet, SQL intermediate knowledge. Autonomously able to collect, analyze data and create detailed reports
• Data visualization: basic experience in working with BI tools and dashboards (Tableau, PowerBI, QuickSights etc) and ability to prepare outstanding presentations
• Business acumen & hypothesis-driven thinking: able to understand the business process, critically look at the numbers and formulate hypotheses to test. This is not a pure analytical role

Responsibilities

• Track and measure the commercial KPIs on daily/weekly/monthly basis, with global perspective, but with the ability to zoom-in to the the single country or single sales manager performance
• Support the bonus calculation process for the whole commercial organization, including bonus scheme analysis, financial reporting and process improvements
• Provide ad-hoc analysis by extracting and manipulating large set of data, extrapolate actionable insights both on commercial teams or individual sales or account managers performance
• Closely collaborate with Analytics and CRM teams to implement automatic business intelligence tools and dashboards for the commercial organization
• Support commercial leadership team in crafting periodic presentation i.e. quarterly business reviews, strategy presentations, country updates

Preferred Qualifications

• Bachelor or master degree in Engineering, Business, Statistics or Mathematics
• Previous work experience in Sales, Marketing or Strategy
• Previous work experience in B2B software industry, travel industry is a plus

Benefits

• Flexible schedules and opportunity to work remotely
• Ambitious and supportive team who love what they do, appreciate each other, and grow together
• Internal programs for adaptation and training, development of soft skills, and leadership abilities
• Partial compensation for participating in external training and conferences
• Corporate prices on hotels and travel services
• MyTime Day Off - an extra non-working day without loss of compensation