Business Operations Manager, Payroll Strategy

Summary

Join Deel, a rapidly growing SaaS company transforming the global talent landscape, as an operational leader. Drive Deel's operational strategy across products, services, and market expansions, focusing on scale and efficiency. Lead complex operational domains, designing and implementing programs to enhance scalability and automation. Define, scope, and execute high-priority initiatives, leading cross-functional teams to deliver measurable outcomes. Analyze large datasets to generate insights and make strategic recommendations. Partner with various teams to implement operational improvements and define key performance indicators (KPIs).

Requirements

• 3+ years of experience in a fast-paced, high-growth environment (e.g., tech, fintech, consulting, operations, strategy)
• Proven track record of leading large-scale initiatives, assuming ownership, and delivering results in an IC capacity
• Strong analytical and data skills, including proficiency in Excel/Google Sheets; experience with SQL, Looker, or Snowflake is a plus
• Ability to break down complex problems into structured, actionable steps and drive execution
• Exceptional written and verbal communication skills, with the ability to influence stakeholders across different levels
• Experience working with product and engineering teams to drive operational improvements and automation
• Highly organized, detail-oriented, and able to manage multiple priorities in a dynamic environment
• Experience in fintech, payroll, workforce management, or HR tech
• Expertise in capacity planning, forecasting, and workforce optimization
• Background in global operations, having worked across multiple countries and cultural environments
• Previous experience scaling consumer or B2B products with a focus on customer experience and operational efficiency

Responsibilities

• Drive Deel’s operational strategy across products, services, and market expansions with a focus on scale and efficiency
• Own and lead complex operational domains, designing and implementing programs that enhance scalability, automation, and business impact
• Define, scope, and execute high-priority initiatives, leading cross-functional teams to deliver measurable outcomes
• Analyze large data sets to generate insights, drive operational improvements, and make strategic recommendations
• Identify root causes of operational challenges and implement solutions that optimize workflows and drive efficiency
• Develop and refine scalable processes, leveraging technology and best practices to improve operations at scale
• Partner closely with product, engineering, compliance, and customer experience teams to implement high-impact operational improvements
• Define key performance indicators (KPIs) and build reporting mechanisms to track and enhance operational effectiveness
• Identify and implement industry best practices to enhance Deel’s global operations, ensuring adaptability in a dynamic business environment

Benefits

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access