Sales Operations Manager

Summary

Join Employment Hero as our Sales Operations Manager, UK, and lead our UK sales operations team in driving forecasting, sales process design, analytics, and GTM performance optimization. You will report to the GM of Revenue Operations and serve as a trusted advisor to senior commercial leaders, playing a vital role in supporting our continued scale-up. Key responsibilities include building and leading a high-performing team, owning sales analytics and forecasting, driving process improvement, and partnering cross-functionally for scalable growth. This role requires 6+ years of experience in Sales/Revenue Operations in a high-growth SaaS environment and 2+ years of leadership experience managing analyst teams. Employment Hero offers remote work flexibility, cutting-edge tools, a collaborative environment, ESOPs, a generous home office budget, reward and recognition programs, learning and development opportunities, subsidized egg freezing, generous parental leave, and an annual global gathering.

Requirements

• 6+ years of experience in Sales/Revenue Operations, ideally in a high-growth SaaS environment
• 2+ years of leadership experience, with a track record of building and managing analyst teams
• Experience leading sales ops across multiple product, channel and segment portfolios
• Strong analytical and problem-solving skills with excellent business judgment
• Deep expertise in Salesforce and, preferably, sales tech stacks (e.g. Outreach, Gong)
• Highly organised and able to manage multiple priorities in a fast-paced, dynamic environment
• Strong stakeholder management, collaboration and influencing skills
• Experience with SaaS go-to-market strategies and operating models
• A proactive mindset, with a bias for action and results

Responsibilities

• Building and leading a high-performing sales operations team
• Owning sales analytics, forecasting, and pipeline management
• Driving process improvement and system optimisation across the UK GTM engine
• Partnering cross-functionally to enable scalable growth
• Serving as a strategic partner to sales leaders and regional MDs to improve sales effectiveness
• Defining and delivering the UK sales operations roadmap
• Owning analytics and reporting across the entire sales funnel (volume, velocity, conversion)
• Leading pipeline management and forecasting best practices
• Partnering with Commercial Insights and Data teams to deliver actionable dashboards
• Managing and mentoring a team of sales ops analysts, coaching and closing talent gaps
• Overseeing agile sales project delivery and continuous process optimisation

Benefits

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
• A generous home office budget
• Reward and recognition programs
• Learning and development programs, live classes and study support
• Subsidised egg freezing and generous parental leave
• Annual Global Gathering – with recent destinations including Thailand, Vietnam, Bali… and next up, Dubai in 2025