Business Solutions Analyst

Summary

Join Capio Group as a Business Solutions Analyst and contribute to the modernization of Case Management/Customer Relationship Management (CRM) systems. This full-time remote position offers a competitive salary ($120,000-$135,000) and a flexible work environment. You will analyze and document requirements, review them with stakeholders, and manage scope creep. The ideal candidate possesses extensive experience in business systems analysis, Agile methodologies, and the California Department of Technology Project Approval Lifecycle (PAL). A bachelor's degree and five years of relevant experience are required. Capio Group values diversity and inclusion.

Requirements

• A minimum of five (5) years of experience applying analytical processes on IT projects
• At least three (3) years of that experience must have been in business systems analysis and design
• Possess a bachelor's degree
• Additional qualifying experience may be substituted for the required education on a year-for-year basis

Responsibilities

• Analyze and document requirements during the PAL process
• Review requirements with the client stakeholders and obtain approval for the documented requirements
• Escalate scope creep and requirement changes through the PAL Project Manager (Project Execution and Completion), to the following members of the clients team: Deputy Director and Chief Information Officer, Chief Technology Officer, and Chief of the PMO and obtain guidance and direction

Preferred Qualifications

• One or more industry-recognized certifications such as those offered by the International Institute of Business Analysis (IIBA), PMI, or equivalent organizations
• At least six (6) years of broad and extensive full-time equivalent (FTE) experience as a Business Analyst and Scrum Master, with increasing responsibilities in those roles, applying business analysis principles, methods, techniques, and tools and with expertise in the Agile and Hybrid (Waterfall and Agile) methodologies
• At least three (3) years of that experience must have been in a lead capacity
• At least six (6) years of full-time equivalent (FTE) experience conducting business analysis and documenting functional and non-functional requirements and meeting all the requirements of the California Department of Technology Project Approval Lifecycle (PAL), for three (3) State government IT CRM projects of medium size, scope, and complexity – i.e. projects with budgets of $5 Million to $10 Million, impacting 400 – 600 user program office users and durations of 1-3 years

Benefits

• Salary: $120,000 - $135,000
• Remote work
• Flexible workplace
• Great work-life balance