Solution Business Analyst

Summary

Join ELEKS Business Analysis Office as a Solution Business Analyst in Ukraine, supporting a client providing at-home nursing services for children. You will define business needs, manage customer expectations, and translate needs into effective solutions. This role requires strong business analysis skills, experience in healthcare, and excellent communication abilities. You will lead and mentor a BA team, contributing to continuous improvement. ELEKS offers close customer collaboration, challenging tasks, competence development, a professional team, and a dynamic environment.

Requirements

• 5+ years of experience in business analysis
• Experience on midsize or large projects (10+ people)
• Strong negotiation, presentation, and facilitation skills
• Experience in conducting the requirements elicitation sessions, familiar with different requirements elicitation techniques
• Strong business requirements building and management skills
• Capability to choose the optimal requirements organization and modeling technique
• Ability to see the big picture, plan the work approach properly, and move forward with small steps
• Ability to work independently, organize proper stakeholder management, and own BA processes workflow
• Ability to adapt to project changes during the project flow
• Experience in process description, familiarity with BPMN notation and different process description tools
• Competency in Microsoft applications, including Word, Excel, and Outlook
• Excellent planning, organizational, and time management skills
• Excellent written and oral communication skills
• Advanced level of English

Responsibilities

• Define business needs and business change drivers
• Manage customer expectations and translate needs into effective solutions
• Elicit requirements using different BA techniques (interviews, focus groups, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis, etc.)
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish user requests from underlying needs
• Document, analyze, and prioritize detailed business requirements based on users and business needs
• Proactively identify improvements that would increase efficiency or productivity in work effort, processes, or application features
• Establish and maintain positive relationships with all stakeholders
• Plan and Coordinate BA team at the project
• Conduct BA team coaching and mentoring (subordinate RAs and BAs, QAs, etc.)
• Contribute to continuous improvement of business analysis practices, as well as other procedures
• Develop requirements and other project documentation templates
• Conduct requirements audit

Preferred Qualifications

Background in the healthcare industry is a plus

Benefits

• Close cooperation with a customer
• Challenging tasks
• Competence development
• Team of professionals
• Dynamic environment with low level of bureaucracy