Business Systems Analyst II

Summary

Join Affirm as a Business Systems Analyst II and become an integral part of the Revenue Org's Business Systems team. You will collaborate with stakeholders to develop and implement technical solutions for business challenges. This role involves leading high-impact projects, ensuring alignment with company goals and delivering measurable results. The ideal candidate possesses strong Salesforce expertise, project management skills, and exceptional communication abilities. You will leverage data analysis and reporting tools to support data-driven decisions and work closely with cross-functional teams. Affirm offers a remote-first work environment and a competitive benefits package.

Requirements

• 3+ years of experience with business systems, with a focus on the commerce-to-cash process, complemented by corporate experience and/or a background in systems consulting
• Bachelor’s degree in Finance, IT, Business Administration, or a related field
• Demonstrated ability to take initiative while collaborating closely with teammates, learning from others, and sharing insights with the broader team
• Proficient in Salesforce (SFDC), SQL, Snowflake and other reporting tools
• Strong skills in analytical thinking, problem-solving, and organization
• Skilled in reporting, data analysis, and data visualization
• Knowledgeable in Quote-to-Cash processes and systems
• Extensive cross-functional experience with excellent collaboration skills, capable of working with all levels of management across diverse functional teams
• Able to synthesize and distill complex information, handle ambiguity with ease
• Capable of understanding intricate system architecture where data flows through interconnected systems managed by various teams
• Experienced in system implementations, user acceptance testing, and related documentation
• Exceptional attention to detail and organizational skills, with the ability to manage multiple projects and meet tight deadlines in a fast-paced environment
• Technically adept with a proven ability to quickly learn new technologies

Responsibilities

• Gather and report data on key projects using tools such as, Salesforce, IronClad, and Snowflake to support critical, data-driven decisions across cross-functional initiatives
• Oversee program deliverables, define scope, and manage expectations for successful product migrations
• Lead and execute billing systems initiatives to support diverse product and pricing strategies
• Establish and maintain strong partnerships with cross-functional teams—Sales Operations, IT, Engineering, and Product Development—acting as the primary Point of Contact (POC) for the Business Systems team
• Leverage project management tools (e.g., Jira, Notion) to deliver timely updates on internal projects, product launches, and roadmap progress
• Identify and drive continuous improvement efforts to streamline and enhance operational processes
• Support product launch preparations by engaging in system testing and documentation to ensure thorough enablement readiness
• Document workflows and process enhancements related to quoting, billing, and provisioning systems
• Develop business requirements for system workflows and process enhancements, aiming to automate and scale quoting, billing, and provisioning operations
• Demonstrate adaptability and influence by learning and collaborating effectively within a remote working environment

Benefits

• 100% subsidized medical coverage, dental and vision for you and your dependents
• Monthly stipends for health, wellness and tech spending
• Equity rewards
• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
• Remote work