Remote Business Information Technology Analyst II

Summary

Join Ardent as a Business Information Technology Analyst, Level II and contribute to solving customers' most difficult problems while enjoying a fulfilling life. We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth.

Requirements

• Bachelor's Degree
• 7-10 years of relevant experience
• Strong Analytical Skills in IT Systems and Business Applications : Proven experience in analyzing technical and functional aspects of IT systems and business applications, particularly in creating design specifications and translating them into actionable roadmaps and solutions
• Proficiency in Testing, Debugging, and Application Refinement : Demonstrated ability to test, troubleshoot, and improve application performance, with hands-on experience in software development lifecycle practices
• Experience with Documentation Standards : Skilled in preparing comprehensive documentation for both program-level and end-user purposes, including technical specifications, user manuals, and system workflows
• Advanced Knowledge of Business System Design and Analysis : Expertise in system design methodologies, structured systems analysis, data modeling, and database environments, with the ability to assess and enhance systems to meet evolving business needs
• Proficiency with Key Tools and Platforms : Extensive experience with JIRA, Confluence, PowerApps, Robotic Process Automation (RPA), and SharePoint development (or similar tools), with a strong understanding of relational databases and automation technologies
• IT Security and Privacy Knowledge : Familiarity with IT security best practices, privacy requirements, and data security principles to ensure the protection of information systems within business contexts
• Effective Problem-Solving Skills in Workflow and Process Optimization : Proven track record in analyzing workflow, organizational challenges, and developing corrective action plans, with the ability to optimize processes for efficiency and effectiveness

Responsibilities

• Analyzes IT systems and its related technical and functional business applications and design specifications
• Translates detailed design and requirements into application systems roadmaps and solutions
• Where needed, tests, debugs, and refines applications to produce the required product
• Prepares required documentation, including both program-level and user-level documentation
• Enhances system roadmaps and applications to improve performance and add functionality
• Assists with the analysis of system and information requirements
• Aid in the evaluation of problems with workflow, organization, and planning and help in the development of appropriate corrective action
• Provides analysis and design of business systems, develops, and handles test scripts and service requirements, and works closely with end users on project development and implementation
• Advises on all matters, technical and otherwise, involving the security of an information system

Preferred Qualifications

Active CBP Clearance