Business Systems & Data Platform Administrator

Summary

Join MZLA Technologies Corporation as their first Business Systems & Data Platform Administrator to build and lead the management of internal tools that drive operations and decision-making. This remote, full-time position requires a collaborative individual comfortable with system configuration, managing implementation partners, and aligning tools with real-world needs. The role involves administering platforms like CRM, HR systems, and BI tools, leading a major systems and data migration initiative (including transitioning off Salesforce and setting up a centralized AWS-based analytics environment), and working across teams. Strong written and verbal communication skills are essential for coordinating work across various virtual platforms, with a preference for applicants in the Eastern/Central Standard Time zones. The role reports to the Managing Director, Operations. This position offers a chance to build something from the ground up in a mission-driven, remote-first environment.

Requirements

• 7+ years of experience administering business systems (CRM, HR, marketing), business intelligence or analytics platforms
• Demonstrated success managing complex technical or data-related projects involving external vendors or contractors
• Strong organizational and project management skills, with the ability to drive execution while coordinating stakeholders and timelines
• Experience bridging functional subject-matter experts and technical implementers (e.g., analysts, engineers, consultants)
• Experience with BI tools (e.g., Metabase, Looker, Power BI, Tableau), including dashboard and report development
• Working knowledge of SQL and data modeling concepts for reporting and integration
• Experience managing integrations and supporting data pipelines across platforms
• Ability to thrive in a small, fast-paced environment where adaptability and a hands-on approach are essential
• Deep respect for diverse technical and non-technical perspectives, and a commitment to fostering an inclusive and respectful culture
• Commitment to open-source principles, including support for open standards and user privacy

Responsibilities

• Serve as the internal project lead for major system transitions and implementations, including CRM and BI platforms
• Develop project plans and timelines, and manage deliverables across internal staff, external partners, and vendors
• Facilitate communication between functional stakeholders, implementation partners, and technical teams
• Support configuration, documentation, and rollout of new tools and integrations
• Administer and configure internal SaaS tools (e.g., CRM, HRIS, email platforms, productivity software)
• Manage business intelligence systems (e.g., Metabase, Looker, Power BI), including setup, user access, dashboard maintenance, and performance tuning
• Maintain cross-system integrations and ensure consistent, reliable data across platforms
• Collaborate with teams across the organization to align tools with evolving needs and streamline workflows
• Contribute to the development of a centralized analytics environment to support self-service reporting
• Support data governance and compliance (e.g., access controls, GDPR, SOC 2)
• Work with external vendors, contractors, or consultants when specialized support is needed

Preferred Qualifications

• Experience with Salesforce migrations
• Familiarity with modern data pipeline or ELT tools
• Comfort with scripting or automation using tools like Python, Bash, or low-code platforms
• Background in scaling internal tools and analytics capabilities in a mission-driven organization
• Exposure to compliance or governance initiatives (e.g., GDPR, SOC 2) in data or system contexts

Benefits

• Fully remote work & schedule flexibility
• Latest Laptop and accessories
• Annual Remote Work Stipend
• Monthly Internet Stipend
• Professional Development Stipend
• Industry Conferences
• 24 days PTO per year (prorated)
• Your Birthday
• Year-end Company Shutdown
• Wellbeing Days
• Public Holidays
• Other Paid Leave
• Wellbeing Stipend for Personal / Family Activities
• RRSP Pension Contributions
• Health, Dental, & Vision Insurance
• Disability/Income Protection Insurance
• Life Insurance
• Employee Assistance Program
• Paid Parental Leave
• Paid Sick Days