Call Center Receptionist

Summary

Join Spring Fertility, a rapidly growing fertility group, as a Call Center Receptionist. This full-time, remote position requires providing exceptional patient-centric service, answering phones, transferring calls, providing accurate information, and managing a flexible schedule including weekends and holidays. The ideal candidate possesses an Associate's or Bachelor's degree and demonstrates excellent communication and interpersonal skills. Spring Fertility offers a competitive salary, comprehensive benefits, and opportunities for career development within a supportive and inclusive work environment. The position is remote but requires residing in one of the specified states. We are committed to diversity and inclusion and encourage all qualified candidates to apply.

Requirements

Associate's or Bachelor's degree required

Responsibilities

• Provide courteous and compassionate service when answering phones
• Transfers calls or takes messages as necessary
• Provides patients with accurate information when answering questions and concerns
• Remains calm and effective in an emergency or in high pressure situations
• Able to manage a flexible work schedule which may include weekends and holidays

Preferred Qualifications

Additional spoken languages preferred, but not required

Benefits

• Competitive Medical, Dental, and Vision Plans
• Paid Time Off to enjoy “you” time!
• Commuter Benefits, Discounted rates on home, auto and pet insurance
• 401k Match with up to 4% matching
• Fertility and Parental Leave Benefits Program
• Career development with a fast-growing organization
• Paid Life and Disability Insurance