Call Center Receptionist

Summary

Join Spring Fertility, a rapidly growing fertility group, as a Call Center Receptionist. This full-time, remote position requires providing exceptional patient service, answering phones, transferring calls, providing accurate information, and managing a flexible schedule including weekends and holidays. The ideal candidate will possess an Associate's or Bachelor's degree and demonstrate excellent communication and interpersonal skills. Spring Fertility offers competitive compensation, benefits, and opportunities for career development. The position is open to remote workers in select states. The company values diversity and inclusion and encourages applications from all qualified individuals.

Requirements

Associate's or Bachelor's degree required

Responsibilities

• Provide courteous and compassionate service when answering phones
• Transfers calls or takes messages as necessary
• Provides patients with accurate information when answering questions and concerns
• Remains calm and effective in an emergency or in high pressure situations
• Able to manage a flexible work schedule which may include weekends and holidays

Preferred Qualifications

Additional spoken languages preferred, but not required

Benefits

• Competitive Medical, Dental, and Vision Plans
• Paid Time Off to enjoy “you” time!
• Commuter Benefits, Discounted rates on home, auto and pet insurance
• 401k Match with up to 4% matching
• Fertility and Parental Leave Benefits Program
• Career development with a fast-growing organization
• Paid Life and Disability Insurance