Hillel International is hiring a
Campaign Services Associate

Summary

The job description is for a Campaign Services Associate position in Hillel International's Advancement Pillar’s Philanthropic Planning and Services Team. The role involves managing donor inquiries, overseeing donor correspondence, supporting events, becoming proficient with Salesforce Nonprofit Success Package (NPSP), gathering and sharing donor-related information, and participating in constituent and prospect research processes.

Requirements

• Strong analytical and problem-solving skills
• High level of proficiency with PCs and Microsoft OS, Excel, Word, Outlook
• Eagerness to learn and develop new skills
• Commitment to maintain confidentiality and a high degree of accuracy in constituent records
• Bachelor's Degree Required as is 0-2 years of experience

Responsibilities

• Manage donor inquiries through phone and email by providing general customer service support, accepting donations, and answering questions
• Oversee donor correspondence and documentation, including producing all acknowledgment letters, pledge reminders, tribute gift notifications, and thank you call portfolio
• Be a key partner to the events team in the implementation of signature Advancement Pillar events and stewardship including tracking and reporting on attendance, mailing lists, and event success
• Become an expert in Salesforce Nonprofit Success Package (NPSP) to build and pull donor and activity reports, and maintain accurate donor and gift records
• Play a crucial role in gathering, sharing, and reporting on donor-related information with key programmatic teams across the organization
• Support constituent and prospect research processes and projects
• Participate as a core member of the Philanthropic Planning and Services Team to support Hillel International’s annual campaign goals
• Opportunities for special projects as needed

Preferred Qualifications

• Experience in fundraising or customer relationships preferred
• Familiarity with constituent or donor management database tools preferred

Benefits

• Hillel has a comprehensive benefits plan that includes medical, dental, and vision insurance, paid time off for Jewish and federal holidays, an informal ‘take what you need’ vacation policy, and a flexible work-from-home policy
• Competitive salary in the non-profit marketplace with a salary range of $45,000 - $50,000
• Great professional development, mentoring, and skill-building opportunities