Campaign Specialist

Summary

Join Vestcom as a Campaign Specialist and play a key role in supporting shopper marketing initiatives for retail and CPG clients. You will manage client accounts, ensuring project timelines are met and client objectives are achieved. This role requires strong communication, project management, and problem-solving skills, working independently with minimal supervision. The position involves collaboration with internal teams and clients to deliver error-free deliverables. You will also identify and recommend solutions for process inefficiencies. The ideal candidate possesses a bachelor's degree, relevant experience, and excellent communication skills.

Requirements

• Bachelor's degree in business, marketing, or related field
• 3 - 5+ years related business experience and/or training; or an equivalent combination of education and work experience
• Excellent oral, interpersonal and written communication skills. Must be able to participate and effectively present information to large and small groups, to clients, employees, and management
• Be able to work independently, effectively problem solve and exhibit strong analytical skills
• Possess a high service level orientation, outstanding attention to detail, strong sense of urgency and the ability to meet deadlines under pressure
• Be well-organized and able to perform duties with minimal supervision as this position may work remotely
• Ability to show proficiency in the following computer applications: MS Office applications, including Word, Outlook, Excel and PowerPoint
• Ability to embody and reflect Vestcom’s core values

Responsibilities

• Manage one or more client accounts and independently manage all assigned duties relating to client(s) needs
• Provide administrative support to Group Sales Director(s), Sales Director(s) and Account Manager(s) as needed
• Work closely with Vestcom's client service, programming, IT, creative, delivery and production teams across all Vestcom solutions and client deliverables
• Build relationships with process owners across all functional areas between client and Vestcom
• Communicate effectively, plan, organize and manage multiple projects in a timely manner
• Manage project timelines to completion with internal and external cross functional team member; establish and communicate clear and realistic expectations.  Insure all deliverables to client are error-free
• Evaluate and independently determine when to elevate concerns and provides recommended resolutions to Vestcom management in a timely manner
• Use independent decision-making to determine, identify and research inefficiencies and inaccuracies in business processes and provides recommendations and best practices to both client and Vestcom
• Measure performance against process requirements, service level agreements and/or quality goals
• Participate in the strategic account planning process with Vestcom Commercial team
• Oversee and provide direction and guidance on status updates of projects and accomplishments
• Communicate with CPG client and retail locations as needed to insure effective and efficient tag processing
• Collaborate with internal stakeholders on tag related changes needed for client’s system
• Communicate (both verbally and in writing) in a clear, effective and professional manner at all times with all client and Vestcom cross functional partners
• Ensure compliance with internal policies, procedures and internal controls in accordance with the Sarbanes-Oxley Act 2002 Section 404

Preferred Qualifications

Previous media/retail promotions industry experience

Benefits

• Salary range for this position is $60,000-70,000 year
• Travel may be required as needed to support clients