Case Manager, Healthcare Advocate

Summary

Join Solace, a healthcare advocacy marketplace, as a Healthcare Advocate working remotely and independently (1099). You will guide Medicare patients through complex health issues, helping them achieve their wellness goals while addressing Social Determinants of Health (SDOH). This role requires strong empathy, clinical skills, and the ability to build trusting relationships. You will develop comprehensive care plans, utilize Solace's technology, and contribute to improving patient outcomes. Part-time or full-time options are available. Solace is a Series A startup with a fully remote team.

Requirements

• Clinical licensure in good standing, with demonstrated experience in care management, patient advocacy, or healthcare navigation
• Deep understanding of Social Determinants of Health and experience working with diverse patient populations
• Endless empathy for people, and a strong ability to fight for those who cannot
• Strong clinical skills paired with exceptional organizational abilities. You can balance multiple tasks and work under pressure without sacrificing clarity in your communications and documentation
• Pride in your technical savvy; you can quickly and fluently learn new systems and software
• An extreme bias toward action and execution
• A willingness to provide fearless feedback. You care about forging a system that empowers better patients outcomes, and are not shy about sharing your thoughts

Responsibilities

• Learn the Solace systems, tools, technology, partners, and expectations, while also providing your unique expertise in every interaction
• Build strong, trusting relationships with Medicare patients, where listening and empathy are the foundation for every interaction
• Be able to identify and prioritize Medicare patients’ needs and assist them to maintain a streamlined care continuum
• Develop comprehensive patient care plans that holistically address social determinants of health, i.e. food resources, transportation access, and support at home
• Build the systems of the future in working with Medicare patients

Benefits

• The role is remote
• You can choose to work part time or full time