Remote Change Management Consultant

Summary

Join our team as a Change Management Consultant to support project and change management across an enterprise portfolio of digitalization projects. You will research internal workflows, develop change management strategies, and provide a strategic plan to accomplish Change Management within impacted organizations.

Requirements

• Bachelor’s degree in Business Administration, IT Management, or related field, providing a foundational understand of business and technology
• 3+ years as Change Management professional
• Understand and demonstrate User-centered or Human-centered design principle, Agile methodology, User Experience Research including journey mapping, and other best practices in Program, Project, and Change Management (such as Scrum, Prosci, etc.)
• Competency in identifying, assessing, and implementing risk mitigation strategies for changes affecting IT infrastructure and business processes
• Strong problem-solving and troubleshooting skills
• Must be a US citizen
• Must be able to obtain and maintain a Public trust security clearance

Responsibilities

• Supporting on-site research efforts and user-centered journey mapping development
• Developing change management strategies based on these research efforts
• Providing/executing a strategic plan to accomplish Change Management within the impacted organizations in support of each project assigned
• Establish key performance indicators and measure these across the users’ base to meet the needs of the business units and the project goals
• Conduct reviews to evaluate the overall effectiveness of the change management efforts
• Developing strategies to address resistance and foster a supportive environment for change management