Consultant- Healthcare Content and Data Management

Summary

Join Global Healthcare Exchange (GHX) as a consultant to conduct multiple healthcare supply chain projects focused on master data management and electronic transactions. You will demonstrate the value of GHX products by improving productivity, decreasing supply chain costs, and increasing accuracy. Evaluate and define customer best practices to optimize product adoption. Interface directly with GHX customers to improve their integrated supply chain and clinical health record processes. Document savings and process improvement opportunities. This role requires strong analytical skills, knowledge of healthcare supply chain, and excellent communication skills.

Requirements

• Bachelor’s degree in business, or combination of education and equivalent work experience
• Minimum of 5 years practical hospital supply chain experience or equivalent supply chain consulting experience
• Minimum of 2 years healthcare consulting or related experience
• Demonstrated knowledge of master data management principles and industry best practices
• Demonstrated knowledge of contract management practices, supply chain contract usage and optimization, and industry best practices
• Demonstrated knowledge of hospital procurement processes, accounts payable processes, and exception management processes
• Hands on working knowledge of hospital information systems (Lawson, Oracle, PMM, Workday, Meditech)
• Hands on working Knowledge of GHX tools and solutions
• Knowledge of industry leading practices and key metrics
• Understanding of healthcare operations
• Comprehension of basic financial accounting activities
• Strong analytical ability to identify processes and determine how to create process improvement opportunities
• Knowledge of healthcare industry information systems and applications
• Excellent oral and written communication skills
• Proficient with MS Word, Excel, PowerPoint and Access
• Strong organization skills; ability to manage multiple initiatives
• Ability to interface with provider, supplier, distributors and group purchasing organizations
• Demonstrated project management and deliverable creation
• Willingness to travel 50% of the time, as needed

Responsibilities

• Maintains a prioritized focus on personal-care and development, client needs and project delivery, Consulting Department functions, and internal GHX collaborations
• Utilizes Content-related consulting delivery methodologies pertaining to clients’ item master, purchase order history, and contracting data management
• Actively collaborates with supervisors in deploying GHX products to clients
• Meets and builds relationships with client resources by presenting and discussing industry trends, best in class strategies, and gaining buy in for GHX industry initiatives and consulting services
• Instruct customers on best practices related to implementation and use of GHX products and processes
• Develops and facilitates training sessions to implement identified change management in support of GHX product initiatives
• Directs client collection of qualitative and quantitative data to assess current processes, benchmark against best practice metrics, and quantify improvement opportunities
• Identifies opportunities in the customer organization where GHX products or services can make improvements related to revenue cycle, master data management, clinical procedure documentation, inventory management and billing documentation processes
• Develops process improvement plans to address the identified opportunities
• Leads client discussions and meetings to present analysis and facilitate client decision making in selecting improvement tactics
• Collaborates with GHX Implementation and Integration, Customer Success Manager, Sales, Product Management and Marketing to identify and address customer needs
• Creates solutions to client problems and monitors engagement progress
• Creates support documentation, work plans, and other deliverables
• Coordinates client assignments: monitors client satisfaction, assures engagement efficiency and quality, and manages continuous improvement process

Benefits

• Health, vision, and dental insurance
• Accident and life insurance
• 401k matching
• Paid-time off
• Education reimbursement