Channel Account Manager

Summary

Join Smarsh as a Channel Account Manager and drive revenue growth by developing and executing channel partner strategies. You will be responsible for building and maintaining strong relationships with key partners, recruiting new partners to expand market reach, and collaborating with cross-functional teams. The ideal candidate will have a strong background in sales, channel management, and experience with UC, CX, and mobile platform providers and VARs. Responsibilities include creating and executing sales go-to-market plans, providing product training to partners, representing Smarsh at industry events, and providing regular sales updates. A Bachelor's degree in a related field and proven success in channel partner sales are required. Smarsh offers a competitive salary, comprehensive health benefits, and opportunities for professional growth.

Requirements

• Bachelor’s degree in Business, Marketing, or related field
• Demonstrated success in selling to and through channel partners, with a track record of achieving sales targets in a partner sell-through model
• Proven experience in sales, with a focus on collaboration and/or mobile solutions including UC and CX platforms (MS Teams, Cisco/Webex, Zoom, Five9, 8x8, Genesys, RingCentral)
• Strong understanding of the collaboration technology industry and market dynamics
• Excellent communication, negotiation, and presentation skills
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Willingness to travel as needed to meet with partners and clients and attend key industry events

Responsibilities

• Develop and execute sales strategies to achieve assigned revenue targets and grow market share for Smarsh solutions within the channel partner ecosystem
• Serve as the sales and relationship lead for specific partners, building and maintaining strong relationships and establishing regular meeting cadence and check-ins with key partner stakeholders
• Identify and recruit new partners to expand market reach, create new business opportunities, and grow pipeline and revenue opportunities for Smarsh
• Work with partner teams to create and execute sales go-to-market plans designed to generate customer leads and increase awareness of Smarsh customer value within partner sales teams
• Provide regular Smarsh product updates and training for partner sales and engineering teams, enabling them to stay up to date regarding latest innovations and solutions they can market
• Collaborate with cross-functional teams, including pre-sales, partner success, engineering, and support to ensure successful partner onboarding and implementation of Smarsh solutions
• Represent Smarsh at industry events, tradeshows, and partner meetings to promote our solutions, build relationships, and generate revenue opportunities
• Stay informed about industry trends, competitive landscape, and emerging technologies to effectively position our solutions
• Provide regular updates and reports on sales activities, pipeline, and forecasts

Benefits

• Competitive salary and performance-based incentives
• Comprehensive health benefits package
• Opportunities for professional growth and development
• Collaborative and inclusive work culture