Channel Sales Engineer

Summary

Join Huntress, a fully remote, global cybersecurity company, as a Channel Sales Engineer. You will be the primary technical liaison for our resellers, responsible for ensuring they have the resources to educate their teams and clients about the Huntress platform. This role requires building strong relationships with channel partners, providing technical sales support, and driving channel sales growth. You will conduct training sessions, advocate for reseller needs, and participate in product research. The ideal candidate possesses 4+ years of experience in technical channel enablement and a strong understanding of the cybersecurity industry. Huntress offers a competitive compensation package, including a remote work environment, generous PTO, parental leave, comprehensive benefits, and professional development opportunities.

Requirements

• 4+ years of experience working in technical channel enablement, sales engineering, pre-sales, or similar work
• Experience with Channel Sales program development
• Experience in the cybersecurity industry and familiarity with cybersecurity frameworks
• Excellent communication and presentation skills with the ability to present to a variety of external audiences, including C-level executives
• Effective time management and organizational skills

Responsibilities

• Build and maintain strong relationships with channel partners, understanding their business models and collaborating to achieve sales targets
• Help channel partners develop sales strategies and close deals. This may involve joint sales calls, customer presentations, and proposal development
• Identify opportunities where Huntress can expand in accounts
• Conduct training sessions to educate channel partners on product features, benefits, and sales techniques, enabling them to sell and communicate the value of the Huntress Platform effectively
• Advocate for resellers' needs within the Huntress organization, acting as a link between them and our product team by relaying feedback for product improvements
• Participate in surveys/research on new capabilities and product offerings to document and assist our teams in building products that fit the needs of our channel partners
• Work with product and engineering to escalate and resolve complex technical issues beyond the scope of standard support. Monitor support interactions, serve as an internal advocate for channel partners, and proactively escalate issues as needed
• Work with the Huntress Marketing Team on projects such as roadshows and channel partner events
• Be a strong self-starter with the ability to work independently
• Spot opportunities for improvement in a fast-moving environment
• Be comfortable traveling up to 33% of the time and meeting face-to-face with customers
• Be comfortable presenting in front of groups

Preferred Qualifications

• Experience with malware, threat intelligence, and/or sandbox analysis
• Experience with cloud platforms such as AWS, Azure, GCP, etc
• Experience with programming or scripting languages
• Familiarity with IT administration tools such as deployment software and ticketing
• Familiarity with SIEM tools like Elastic, Splunk, etc

Benefits

• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth