Chief of Staff

Summary

Join Terminal49, a logistics technology company revolutionizing global trade, as a Senior Executive Admin providing crucial support to the COO. You will drive process improvements, streamline workflows across departments, create presentations and reports, support finance operations, help onboard new software, and act as a key liaison. This pivotal role in a fast-paced startup environment directly impacts operational efficiency and strategic initiatives. You will work closely with various teams, manage communications, and handle the COO's calendar. This is an opportunity to grow with a supportive remote team and shape your role as the company scales and expands. The ideal candidate will have 3-5+ years of experience as an EA, strong proficiency in various tools, excellent communication skills, and a proactive approach to continuous improvement.

Requirements

• 3–5+ years of experience as a EA (startup experience preferred)
• Strong proficiency in tools like G Suite, Slack, Notion, project management platforms (e.g., Asana or ClickUp), and calendar systems
• Excellent written and verbal communication skills
• Highly organized, with strong attention to detail and the ability to multitask effectively
• Comfort working independently and navigating ambiguity
• A problem-solver’s mindset with a proactive approach to continuous improvement
• Availability to work in EST

Responsibilities

• Drive process improvement initiatives across various departments
• Identify inefficiencies and implement systems to streamline workflows across marketing, sales, and customer success
• Assist in creating presentations, reports, and documentation for board and investor updates
• Support finance operations (e.g., expense tracking, invoice management) and other operational tasks
• Help onboard and manage new software tools as the company scales
• Work closely with product, marketing, and customer success teams; act as a key liaison to the COO
• Help manage Slack communications and email inbox to ensure high responsiveness and organization when needed
• Own CEO’s and COO’s calendar, coordinate internal/external meetings when needed, and ensure time is prioritized effectively

Benefits

• Be part of a high-growth company transforming global logistics
• Work directly with company leadership and influence strategic outcomes
• Grow with a supportive and tight-knit remote team
• Opportunity to shape your role as we scale and expand