Leap Brands is hiring a
Chief Operations Officer

Summary

The job description outlines the position of Chief Operating Officer (COO) for a company, responsible for overseeing day-to-day operations and driving strategic initiatives to support growth and profitability. The ideal candidate should have a strong background in operations management, preferably within the retail or service industry, and experience working with private equity-backed companies.

Requirements

Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA or advanced degree preferred

Responsibilities

• Provide strategic leadership and oversight of all operational activities
• Manage multiple service locations across various regions
• Collaborate with the CEO and executive team to develop and implement operational strategies
• Establish key performance indicators (KPIs) and operational metrics to monitor and improve efficiency, quality, and customer service
• Identify opportunities for process improvements and implement best practices to optimize operations, reduce costs, and increase productivity
• Lead, mentor, and develop a high-performing operations team
• Oversee the development and management of operational budgets
• Ensure compliance with all regulatory requirements and company policies
• Manage relationships with key vendors and suppliers
• Support the company’s expansion efforts by overseeing the integration of new locations

Preferred Qualifications

• Proven experience in an operational leadership role, preferably within the retail or service industry
• Experience working with private equity-backed companies is highly desirable