Client Account Director

Summary

Join Wishpond Technologies as a Client Account Director and lead a team of up to 8 Client Account Managers, overseeing 100+ active accounts. This fully remote position requires strong digital marketing expertise to develop comprehensive marketing plans, set online strategies and KPIs, and investigate competitor campaigns. You will utilize all tools and channels, including emails, analytics, social and paid media, and coach your team to ensure client success. Exceptional leadership, communication, and time management skills are essential. Wishpond offers competitive compensation, a comprehensive training program, and various benefits including a fully remote work environment.

Requirements

• Provide your own workstation, computer, and headset, and have a fast and reliable internet connection
• Be prepared to work standard business hours on Pacific Time
• Provide a valid government-issued photo ID and proof of residential address as part of their onboarding process

Responsibilities

• Utilize strong Digital Marketing and Wishpond knowledge to develop comprehensive marketing plans for clients
• Set online marketing strategies and KPIS that utilize all tools and channels, including emails, analytics, social and paid media
• Investigate client’s competitor campaigns and understand best practices to inform online marketing benchmarks
• Identify opportunities to use digital technology to enhance the overall marketing strategy and performance
• Recognize which digital marketing communication tools will be most effective in portraying a unique value proposition for your client
• Assess campaign performance and coach Client Account Managers to ensure constant success
• Strong team & relationship building skills; ability to build a cohesive and engaged team
• Strong attention to detail
• Ability to manage conflict (identify conflict and have foresight on how to resolve it)
• Critical thinking
• Ability to lead under pressure and respond to changing work situations
• Outstanding communication skills (ability to convey information effectively)
• Ability to go above and beyond what is expected: allows direct reports to perform better each time, with exceptional time management and organizational skills
• Exceptional communication skills both internally and externally and at all levels of management - in person, on the phone, and through email
• Other Duties as assigned

Benefits

• Fully remote position allowing you to work from your home anywhere in the world!
• Exciting and dynamic environment with a great leadership team
• Comprehensive training program and regular performance reviews to facilitate your success
• Competitive compensation based on experience and proven abilities
• Great referral programs with incentives and bonuses
• Unbelievable product discounts when you use our products for your own business
• A global workforce of multi-cultural and talented colleagues
• A close-knit operation with amazing growth opportunities for your personal development
• A high-growth SaaS technology company publicly traded on the TSX Venture Exchange
• Corporate headquarters in beautiful Vancouver, British Columbia, Canada
• Access to our education credits program and so much more !