Client Account Manager

Summary

Join iPromo, a Top 100 distributor and Inc. 5000 Fastest Growing Company, as an Account Manager to contribute to our continued growth. This remote position offers the opportunity to develop and manage customer relationships, prospect for new business, and provide solutions to organizations of all sizes. You will be responsible for managing the entire sales process, from initial contact to order fulfillment. The ideal candidate possesses 3 years of promotional product sales experience, strong communication skills, and proficiency in Microsoft Office and CRM/ERP systems. Compensation includes a base salary plus commission.

Requirements

• 3 years promotional product sales experience
• Prospecting within your client accounts
• Prospecting for new business
• Proficient in the use of Microsoft Software applications such as Outlook, Word, Excel and PowerPoint
• Must be experienced with CRM/ERP systems
• Above-average 10 key and typing skills
• Effective problem-solving capabilities
• Ability to communicate clearly and concisely in both oral and written form
• Ability to work well under pressure, on multiple projects and meet deadlines

Responsibilities

• Develop and manage customer relations for assigned leads and accounts
• Prospect within client companies for maximum program penetration
• Prospect and create opportunities for new client business
• Activity based mindset to feed opportunity pipeline
• Communicate extensively with clients via phone and email regarding orders & shipping information
• Research product and provide recommendations; provide virtual mockups; physical samples
• Work with clients utilizing company stores for merchandise flexibility
• Prepare quotes for customer orders
• Receive client’s artwork and pass along to Designer
• Enter sales orders via Salesforce
• Coordinate the client’s review and approval of proofs
• Coordinate sales order with Account Coordinators
• May participate in presentations, meetings, etc. and attend industry trade shows
• Other selling duties as assigned, based on business requirements

Benefits

• Base plus commission compensation model
• This is a remote work opportunity