Zinnia is hiring a
Client Delivery Consultant

Summary

The job is for a Client Delivery Consultant at Zinnia, a company simplifying the insurance buying, selling, and administration process. The role involves leading project scope and analysis activities, facilitating solution definition meetings, ensuring solutions adhere to Zinnia's IT framework, and acting as the voice of the customer. The candidate should have a background in the annuity and insurance industry with 6+ years of business and/or systems analysis experience.

Requirements

• Bachelor’s degree in Computer Information Systems, Business Administration, or a related field, or equivalent work experience
• Solid background in the interdependencies between Operations, Technology Capabilities and department outside of delivery
• Strong knowledge and practice of the techniques necessary to manage the activities related to planning and requirements/analysis phases of the SDLC (Software Development Life Cycle)
• Hands-on leader who knows the day-to-day aspects of tasks well enough to offer clear direction to team members
• Outlook/Word//Excel/PowerPoint experience, with knowledge of Project Management tools
• Strong project management skills
• Strong Relationship Building skills
• Strong analytical skills
• Excellent oral/written communications skills and relationship management skills

Responsibilities

• Lead the initial project scope and analysis activities, including pricing exercises
• Lead/Facilitate detailed Solution Definition meetings
• Facilitate solution planning sessions to ensure efficient use of time with take-aways for internal alignment if necessary
• Incorporate knowledge of the existing client implementation and business offerings as consideration of impact and alignment when driving scoping sessions
• Act as the voice of the customer to translate the business objective into an approach prescribed by Zinnia
• Ensure solutions for each client adhere to the Zinnia IT framework, architectural strategic direction and support the clients’ business objective
• Provide thought equity to identify new and innovative business analysis tools and techniques in response to business needs
• Assist other Capability areas in identifying scope changes and facilitating the dissemination of information to the appropriate Delivery Team
• Support the movement of internal and external project requests through the estimation process
• Assist with training program and associated documentation to support knowledge repositories

Preferred Qualifications

• 6 plus years in business and / or systems analysis or related experience
• 8+ years’ experience in Annuity, mutual funds, financial services, or life insurance work experience

Benefits

• Health/dental insurance
• Parental leave
• Profit sharing
• 401(k)
• Incentive/bonus opportunity
• Tuition reimbursement