Client Due Diligence Analyst

Summary

Join Crypto.com's Local Programs and Regulatory Compliance team and ensure compliance with local laws and regulations. You will perform due diligence on new customer onboarding, monitor existing clients, investigate high-risk clients, and contribute to policy development. The role requires strong analytical, communication, and problem-solving skills. A high school diploma is required, and experience in fintech is appreciated. Crypto.com offers competitive salaries, attractive annual leave, flexible work arrangements, and a crypto.com visa card.

Requirements

• High school diploma or higher
• Basic knowledge of the applicable legislation in the field of financial technologies/services
• Reasonable understanding of the Company’s business and its technical, financial, and organizational structure
• Ability to communicate effectively with people at all levels, both inside and outside the Company
• Strong written and verbal communication skills
• Excellent decision-making skills, effective problem-solving skills, as well as skills to work independently and in a team
• Integrity, initiative, perseverance, discretion, ability to respect the personal dignity and rights of each employee, interest in fintech and services, and motivation to occupy the position
• English language; excellent computer literacy

Responsibilities

• Perform the due diligence on new customer onboarding escalations, making an analytical risk assessment and further escalating, following a risk-based approach
• Perform subsequent monitoring of the onboarded corporate clients based on internal policies
• Investigate high risk clients and report as necessary, including Politically Exposed Persons, and obtaining all necessary documentation to complete the customer files
• Participate in composing KYB-related operational policies and procedures
• Periodically evaluate existing customers according to established policies and procedures
• Process amendments on customer records in various applications
• Provide support and knowledge sharing to cross functional teams in Operations
• Assess ongoing work streams and provide feedback for operational improvements
• Achieve individual and team goals, based on quantitative and qualitative standards
• Have a thorough understanding of client’s business and related parties in order to monitor client’s activities for unusual transactions
• Perform further investigation on identified suspicious client and client’s transactions and report to KYB/AML compliance officer

Preferred Qualifications

Experience in the field of fintech

Benefits

• Competitive salary
• Attractive annual leave entitlement including: birthday, work anniversary
• Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope
• Work Perks: crypto.com visa card provided upon joining
• Flexi-work hour and hybrid or remote set-up