Senior Business Analyst

Summary

Join Pepperstone's technology team as a Senior Business Analyst - Salesforce and contribute to high-quality business solutions within an Agile environment. You will work with Agile teams, stakeholders, and vendors to define and document requirements, ensuring clear communication and collaboration. This role involves shaping the product backlog, supporting business case development, and facilitating Agile ceremonies. The ideal candidate possesses strong stakeholder relationship skills, Agile BA experience, and a proven ability to work independently and collaboratively. Pepperstone offers a competitive salary, flexible and hybrid working options, including remote work, and various personal development opportunities.

Requirements

• Ability to build strong stakeholder relationships, keep them informed on progress and seeking and providing support as required
• Experience as an application focused Business Analyst in a similar product-driven scale-up/start-up with clear knowledge of best practice Agile BA principles
• Demonstrated ability to undertake business analysis within an Agile environment with experience in requirement elicitation, documentation, and management
• Ability to work effectively independently and as part of a team
• Demonstrated functional and conceptual understanding of technology and logic
• Proven ability to quickly learn new business domains and technical applications
• Creative problem-solving skills, willingness to show initiative to achieve work outcomes, leveraging a strong analytical and growth mindset
• Ability to work with technical and non-technical stakeholders and adjust communication style accordingly
• Ability to live the Pepperstone values
• Committed to ongoing learning and development

Responsibilities

• Work to support Agile teams to deliver high-quality business solutions for key stakeholders within Pepperstone
• Engage with clients, vendors, and subject matter experts to identify, develop, document, validate detailed requirements (user stories, acceptance criteria, process maps, data model), demonstrating Agile behaviours across our client onboarding lifecycle, from sign-up to first trade
• Provide ongoing reporting and updates to both business and technical stakeholders issues on requirements and proposed solutions
• Consult with the business and product managers to shape the product backlog, using Agile practices to support prioritisation based on business value
• Collaborate with product managers and epic owners to support the development of business cases
• Provide multi-disciplinary teams with clarity to understand epics, user stories, the business-driven acceptance criteria, and test cases
• Assist with the elaboration of user stories and requirements, supporting team members with their work where required
• Proactively support the uplift of Agile practices and foster a culture of continual improvement
• Assist with the planning of demos and product/system testing
• Participate in and facilitate (where required) relevant Agile ceremonies and rituals: Backlog Refinement, Daily Stand-up, Iteration / Release Planning, Showcases / Sprint Review, Retrospective and Workshops etc
• Participate in the creation of low or high-fidelity prototypes

Benefits

• Competitive salary structure including company bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard
• Ongoing personal development & learning opportunities
• 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
• 3 paid volunteering days per year & Workplace Giving Program
• Frequent events and celebrations including a standard weekly social
• Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne
• Best in class end of trip facilities including bicycle parking, change rooms & showers
• A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas