Remote **Client Engineer**

Summary

Join Jamf, a company that empowers people to be their best selves and do their best work. As a Client Engineer, you will own the Customer Experience for select strategic Jamf customers, driving successful deployments of Jamf products and accelerating adoption of the Apple platform.

Responsibilities

• Demonstrate a relentless passion for the success of Jamf’s customers
• Lead key initiatives pertaining to customer success
• Act as primary point of contact and technical representative for one or very few assigned customer(s)
• Establish and maintain an active and successful project plan to drive Apple adoption and success of initiatives within organization
• Bring customer feature requests, issues, and product information to the appropriate representatives within the company to attain resolution
• Advocate for Jamf products and capabilities and solutions to customer implementation
• Actively engage with customer including frequent communication to several points of contact within customer organizations
• Pursue and maintain integration capabilities with external systems to Jamf products
• Work cross-departmentally to ensure customer needs are communicated and needs are resolved
• Create and maintain a reference environment to ensure customer needs are understood and met
• Utilize expert knowledge of leading enterprise technology trends to advocate internally and influence Jamf’s product roadmap
• Actively consult on architecture and design of Jamf products as it pertains to large enterprise environments
• Work with customers on-site as necessary to achieve success