Atticus is hiring a
Client Experience Specialist

Summary

The job is for a Client Experience team member at Atticus, a platform that helps people get government benefits and insurance compensation. The role involves communicating with clients daily to understand their situation, determine if they can be helped, and advise them on next steps. The position requires at least three years of professional work experience, the ability to interact with people from all walks of life, and a quick learning and competent writing skillset.

Requirements

• At least three years of professional work experience
• Ability to interact with folks from all walks of life
• Quick learner and competent writer

Responsibilities

Communicate on the phone with clients daily to understand their situation, determine if Atticus can help them, and advise them on next steps

Preferred Qualifications

• Previous experience in metrics-driven roles
• Previous work at high volume, high-performing service/sales/support teams

Benefits

• Medical and dental insurance with 100% of employee premiums covered
• 15 vacation days & 16 paid holidays each year
• Free membership to OneMedical
• $1,000/year reimbursable stipend for education and training outside of work
• $600/year reimbursable stipend for internet service
• Up to $1,200/year student loan repayment assistance
• 401(k) and optional HSA
• Free snacks, drinks, weekly lunches, and regular team dinners/events/retreats
• Humble, thoughtful, smart, fun colleagues