Client Growth

Summary

Join AudioEye as a Client Growth professional and drive revenue expansion within our existing client base. Collaborate closely with the Account Management Team to understand client needs and identify upsell opportunities. You will implement tailored strategies, utilize data-driven insights, and build strong client relationships. This role requires a strategic thinker with exceptional communication skills and a proven track record in sales, preferably within SaaS or technology. We offer competitive compensation, equity, benefits, and a flexible work environment.

Requirements

• Bachelor’s degree in business administration, Marketing, Sales, or related fields
• Proven track record in sales, preferably within the SaaS or technology industry
• Experience in account management, upselling, or cross-selling within a B2B environment
• Strong communication, negotiation, and presentation skills
• Proficiency in CRM software and data analysis tools
• Ability to work collaboratively within a team and across departments
• Strong strategic thinking and problem-solving skills with a high level of accountability and self-motivation

Responsibilities

• Collaborate closely with the Account Management Team to understand client needs, expansion opportunities, and account health indicators
• Implement tailored upsell and cross-sell strategies to increase the value of existing client accounts
• Utilize data-driven insights to identify potential upsell opportunities and leverage these insights in sales conversations
• Initiate and maintain regular communication with existing clients to understand their evolving needs and align solutions to meet those requirements
• Build and nurture strong relationships with clients, ensuring high levels of satisfaction and trust in our services
• Propose additional services, products, or upgrades that meet the identified needs and deliver enhanced value to the client
• Manage a robust sales pipeline by effectively tracking, recording, and analyzing client interactions and progress
• Use CRM tools and other software to maintain accurate and up-to-date records of client interactions and opportunities
• Collaborate with the Account Managers to share insights, client feedback, and overall trends to refine the upsell strategy
• Provide regular reports on upsell performance, trends, and achieved results

Benefits

• Work with a talented but humble team
• Competitive compensation and equity
• Weekly paid family meal
• 401k, medical, dental, and vision insurance
• Flexible and Generous PTO Policy: If you feel you need a break to recharge, we encourage you to take it!
• 15.5 company-paid holidays including Juneteenth, MLK Day and a 1-week company shut down
• To support remote work conditions, AudioEye provides each employee a one-time stipend of $300