Director of Revenue Operations

Summary

Join TradeCentric as the Director of Revenue Operations and play a critical role in driving revenue growth and operational efficiency. As the first hire in this role, you will establish and lead the RevOps function, reporting to the CFO and collaborating with other VPs. This pivotal role involves building scalable systems, providing data-driven insights, and streamlining processes across sales, marketing, and customer success. The ideal candidate possesses a strong analytical mindset and experience aligning revenue-focused teams. The position is 100% remote, with a target base salary ranging from $150,000-$170,000 and a total maximum on-target earnings (OTE) of up to $200,000. TradeCentric offers a comprehensive benefits package.

Requirements

• Bachelor’s degree in business, finance, economics or another quantitative field
• 7+ years of experience in revenue operations, sales operations, or a related role
• Strong business acumen, with a deep understanding of SaaS revenue metrics and subscription-based business models
• Proven track record of enabling revenue growth through analytics, process improvement, and technology
• Familiarity with designing commission structures and incentive plans
• Advanced proficiency in Salesforce, including configuration and reporting
• Hands-on experience implementing and managing BI tools (e.g., Tableau, Power BI)
• Exceptional knowledge of Excel/Google Sheets for data extraction, manipulation, analysis and visualization
• Exceptional analytical, problem-solving, and organizational skills
• Demonstrated ability to collaborate with cross-functional teams and influence without direct authority
• Excellent communication and presentation skills, including experience preparing and presenting board-level reports

Responsibilities

• Build/lead Revenue Operations capabilities (process and systems) to enable the company to achieve go-to-market growth and efficiency objectives
• Build and maintain revenue analytics dashboards using Salesforce and other BI tools to provide visibility and actionable insights for the executive team, including board-level reporting
• Develop and lead quarterly forecasting process of new, expansion, losses/contractions ARR and implementation fees in partnership with Sales and Customer Success Teams
• Serve as the Salesforce architect, overseeing cross-functional Salesforce admins, ensuring optimal system configuration, data integrity, and reporting capabilities to ensure visibility into business performance
• Design and implement scalable, transparent commission structures in collaboration with marketing, sales and customer success leadership
• Partner with marketing, sales and customer success to analyze pipeline performance, forecast bookings/revenue and identify growth opportunities
• Work closely with sales, marketing, and customer success teams to align processes, improve handoffs, and optimize the buyer journey
• Identify and implement best practices for go-to-market operations, including lead management, opportunity tracking, and customer lifecycle metrics
• Lead the implementation of a Business Intelligence (BI) tool to enhance data visualization and decision-making capabilities
• Establish key performance indicators (KPIs) for go-to-market teams, providing regular insights and recommendations for improvement
• Other duties as assigned

Preferred Qualifications

• Master’s degree in business administration (MBA) or a related field
• Experience in a private equity-backed company
• Experience with a growth stage company, scaling from $10M to $50M

Benefits

• Medical, Dental and Vision
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Dependent Care FSA (DCFSA)
• 401k with Company Match
• Flexible Time Off
• Volunteer Time Off
• Paid Parental Leave
• Company paid Short Term and Long Term Disability
• Company paid Life Insurance