Client Onboarding Consultant

Summary

Join Experian Health as a Client Onboarding Consultant, managing client setups, user accounts, products, and payers based on contracts and sales. You will be responsible for the entire client onboarding process, ensuring timely and successful implementation. This involves reviewing documents, conducting client meetings, collecting information, maintaining status updates, and escalating issues to leadership. The role requires a minimum of two years' experience in healthcare revenue cycle management and basic project management knowledge. This permanent, home-based position in Costa Rica offers various benefits, including medical, life, and dental insurance, paid time off, performance bonuses, and more.

Requirements

• Minimum 2 years' experience with Healthcare Revenue Cycle,, healthcare products and operations, and legislation and regulations, affecting the healthcare revenue cycle industry
• Basic knowledge of project management methodology and tools, including software systems and PC desktop applications

Responsibilities

• Review and verify the accuracy of all required documents and work with client and our teams to perform all required tasks for Onboarding clients and a successful implementation
• Conduct Onboarding client meetings, prepare and distribute agenda meeting minutes and documentation collection to clients
• Collect relevant client information to set up client accounts
• Participate in all required meetings to support the Onboarding of a client
• Maintain and share the status of assigned Client Onboarding tasks and updates all required applications and documents, obtains approval, and tracks all changes affecting client Onboarding, and communicates changes and events to concerned parties
• Escalate any issues or concerns relating to assigned Client Onboarding to leadership for guidance and direction

Preferred Qualifications

Limited Travel may be required

Benefits

• Medical, life and dental insurance
• Asociación Solidarista
• International Share Save Plan
• Flex Work/Work from home
• Paid time off
• Annual Performance Bonus
• Education Reimbursement
• Family Bonding
• Bereavement Leave
• Referral Program