Client Principal

Summary

Join Thoughtworks as a Client Principal in the Travel & Retail vertical and become a trusted partner for existing clients, guiding their business transformation through a technology-centric approach. You will be responsible for achieving revenue targets, fostering strong client relationships, collaborating with technical leaders, and engaging in consultative business development. This role requires executive revenue-generating experience, a strong understanding of agile software delivery, and excellent consulting skills. You will work closely with C-suite executives, negotiate contracts, and identify opportunities to improve partnerships and increase revenue. Thoughtworks offers a hybrid work model with opportunities for remote work and travel as needed. Career development is supported through various programs and a strong cultivation culture.

Requirements

• Have experience in executive revenue-generating roles and bring comprehensive business acumen to your account strategies, cultivating ‘win-win' value propositions at both company and individual levels
• Understand agile custom software delivery and can motivate tech teams with creativity and enthusiasm
• A forward-thinking mindset - infuse thought leadership and innovation into how you partner with a client
• A natural consultant, you're solutions-oriented and influence decisions by bringing in relevant industry trends and client stories
• Be able to balance strategy and execution, while crafting visions and taking a progressive stance on agendas that drive change
• Be comfortable interfacing with C-suite on their strategy, ensuring that we're delivering the expected outcomes while staying a step ahead to propose new solutions that may increase revenue
• Taking abstract, technical or strategic concepts and translating them into actionable ideas comes naturally
• Thrive in a collaborative, flat environment that values transparency, openness, feedback and change
• Don't shy away from negotiation -- see it as an opportunity to establish credibility and a positive rapport with the client

Responsibilities

• Achieve established revenue targets, forecast and manage sales, revenue and margins at existing customers
• Establish, grow and nurture long-term, value-based relationships with a growing number of senior client stakeholders, focusing on 1-3 accounts at a time
• Partner closely with technical leaders to support the delivery team, ensuring they have what they need to be successful
• Engage in consultative business development, growing relationships both vertically and horizontally
• Approach client executives as true business partners, expanding the company’s breadth and depth to its full potential
• Take a consultative approach to working with our clients’ C-level executives and other stakeholders to achieve their business goals, redefine their industries, drive complex negotiations and resolve conflicts
• Help develop a range of IP and best practices around client and portfolio development to build the client base into a significant strategic asset
• By understanding a client’s strategy inside out, identify opportunities to improve the partnership and increase revenue throughout the duration of the partnership
• Maintain a watchful eye on how Thoughtworks’ executes engagements and take a proactive approach to mitigating potential risks before they arise
• Stay current with Thoughtworks’ business strategy and IT goals

Preferred Qualifications

Be well versed in agile delivery best practices

Benefits

• Hybrid work model with the majority of work being completed remotely from either home or local Thoughtworks offices
• Learning & Development opportunities: interactive tools, numerous development programs and teammates who want to help you grow