Principal Client Partner

Summary

Join Invisible, a rapidly growing tech-enabled services company, as a Principal Client Executive. You will cultivate and maintain key relationships with high-value clients, driving multi-million-dollar deals. Responsibilities include serving as a trusted advisor, understanding client needs, and translating them into custom solutions. You will lead executive business reviews, collaborate with cross-functional teams, and manage account planning. This role offers the potential for management responsibilities based on performance. The ideal candidate possesses extensive experience in sales or account management within a relevant industry, a proven track record of closing large deals, and exceptional communication skills.

Requirements

• 14+ years of experience in quota-carrying sales or account management roles, ideally within Managed Services, tech-led Professional Services, or B2B SaaS
• Demonstrated ability to close large-scale, complex enterprise deals ($20m - $50M+)
• Strong executive presence and a track record of building trust with C-suite executives at global organizations
• Exceptional communication skills, including the ability to present to senior executives and stakeholders
• Ability to operate independently with a high degree of autonomy, navigating complex sales cycles and organizational challenges
• Proven success in both new business development and account growth strategies
• Experience in highly technical environments, with a preference for candidates familiar with AI or advanced technology-driven solutions
• Leadership qualities and interest in potentially managing a team in the future
• Based in North America

Responsibilities

• Build and maintain long-term relationships with senior executives at Invisible’s most strategic clients
• Own a small portfolio of high-value, enterprise accounts (1-2 accounts maximum), driving $XXm ARR deals
• Serve as a trusted advisor, deeply understanding client needs and translating them into custom solutions leveraging Invisible’s unique capabilities
• Drive long sales cycles (12-24 months) with patience and precision, ensuring the client’s evolving needs are consistently met
• Lead and coordinate executive business reviews, ensuring alignment on key objectives and outcomes
• Collaborate closely with cross-functional teams (Growth, Operations, Technology, Finance, and Marketing) to deliver innovative and impactful solutions
• Manage account planning processes and oversee all aspects of client engagement, from identifying opportunities to closing commercial deals
• Ensure high levels of client satisfaction, establishing Invisible as a partner of choice for innovative solutions
• Demonstrate leadership capabilities, with the potential to expand into a management role based on results

Benefits

Remote work