AccelByte is hiring a
Client Project Manager

Summary

Join AccelByte, a top player in the gaming industry, as a Delivery Manager and empower game creators with our backend platform and tools. You will be responsible for planning, executing, and delivering projects that meet client expectations and business goals.

Requirements

• Bachelors or relevant work experience or certification/courses
• At least 4 years of experience as a delivery manager, technical project manager, or in any similar role
• Experience in stakeholder management and communication
• Experience in technical communication
• Experience in end-to-end project management
• Experience in process management
• Experience in data-driven problem-solving
• Basic experience in AccelByte products and services
• Experience with project management tools
• Experience in Scrum and Agile development methodologies
• Basic experience in application programming interface (REST API, Websocket API, etc.)
• Basic experience in customer support platform
• Basic experience of cloud platforms (AWS, GCP, Azure)
• Experience with UE4/Unity and other tools used in developing online video games is a nice-to-have
• Experience working in the game industry is preferred
• Experience in delivering SaaS products is highly desirable
• Eagerness to learn new technologies
• Proficiency in written and verbal English language
• Flexibility to adjust to work routines/schedules

Responsibilities

• Work closely with clients to understand their requirements, objectives, and timelines
• Develop comprehensive project plans that outline the scope, milestones, resources, and dependencies to ensure successful project execution
• Serve as the primary point of contact for both internal teams and external clients throughout the project lifecycle
• Facilitate regular communication and collaboration to ensure alignment on project goals, progress, and any potential risks or issues
• Coordinate resources, including internal teams and third-party partners, to allocate tasks and responsibilities effectively
• Ensure that team members have the necessary skills, tools, and support to deliver on project commitments
• Identify potential risks and obstacles that may impact project success, and develop mitigation strategies to address them proactively
• Monitor project progress closely and take corrective actions as needed to minimize disruptions and keep projects on track
• Monitor project timelines and budgets closely to ensure adherence to schedule and financial constraints
• Identify any deviations or scope changes early on and work with stakeholders to adjust plans accordingly while minimizing the impact on project delivery
• Maintain accurate project documentation, including project plans, status reports, meeting minutes, and change requests
• Provide regular updates to stakeholders on project progress, milestones achieved, and any relevant metrics or KPIs
• Proactively engage with clients to solicit feedback, address concerns, and ensure overall satisfaction with project deliverables and the implementation process
• Strive to exceed client expectations and cultivate strong, long-term relationships
• Evaluate project performance and lessons learned to identify opportunities for process improvements, standardization, and knowledge sharing across projects
• Contribute to the ongoing refinement of AccelByte's project management methodologies and best practices
• Perform other duties as assigned