Client Relationship Manager

Summary

Join Taconic Biosciences as a remote Client Relationship Manager covering Boston and surrounding areas in New England. This role focuses on managing complex accounts, achieving revenue targets, and developing strong client relationships within the life sciences industry. You will be responsible for account planning, forecasting, and utilizing Salesforce.com. The position offers a competitive base salary ($95,000-$115,000) plus commission ($55,000 at plan), comprehensive benefits, and opportunities for career advancement. Frequent travel is required. A Bachelor's degree and relevant experience in account management within the life sciences field are essential.

Requirements

• Bachelor’s degree from 4-year college or university
• Experience working in a lab or technical setting
• Experience in account/territory management in a life science or specialized field with demonstrated success in meeting established targets
• Minimum 1-year relevant experience and/or training
• Ability to write reports and correspondence
• Ability to speak effectively to customers and/or employees of the organization at all levels
• Ability to actively listen and understand information presented and different points of view
• Ability to influence internal teams in support of customer and revenue goals
• Ability to set direction with territory/account plans
• Must conduct business with a sense of urgency
• Ability to implement sales process methodology including prospecting, qualifying, presenting solution, objection handling, negotiating, and closing to drive territory performance as well as provide customer solutions
• Ability to support execution of contract requirement for clients expected
• Ability to demonstrate understanding of market, customers, and competition through business analytics
• Ability to develop solutions and make recommendations to meet or exceed territory goals are required

Responsibilities

• Achieve revenue targets and quotas as outlined in the Annual Operating Plan (AOP)
• Drive TEAM selling approach to support customer intimate solution development
• Heavy focus on complex corporate account management and increasing share of wallet
• Develop business understanding to ensure knowledge of product, customer, competitors
• Submit on-time forecasts and other ad-hoc reports and maintain accurate SalesForce.com data for accounts, contacts, and opportunity pipeline management

Preferred Qualifications

A degree with a Life Science focus preferred

Benefits

• Insurance within 30 days or less which includes options for medical, dental, vision, pet insurance and more!
• 20 days paid time off plus 6 additional holidays and 1 floating holiday
• Work life balance
• 401(k) plan with up to 4% employer match
• Tuition reimbursement
• Career advancement opportunities
• Commitment to training and providing you with the skills you need for success
• All employees receive access to 24/7 telemedicine (including mental health), short- and long-term disability and life insurance