Client Solutions Associate

Summary

Join GLG as an Associate in our Austin office and be part of the engine behind GLG's Insight Network. As an Associate, you will learn to quickly understand client project requests, identify and recruit new Network Members (experts), secure and confirm critical client calls and meetings, and help create a seamless client experience.

Requirements

• Bachelor’s degree
• Confident and strong communication (oral and written), interpersonal skills, and motivation to work on the phone daily with Network Members and potential recruits
• Desire to work in a collaborative, team environment that is fast paced, where we strive to provide an excellent experience for experts and clients
• Ability to work responsibly and manage multiple, simultaneous tasks – prioritizing effectively as priorities can shift quickly
• High motivation to exceed personal weekly, monthly, and quarterly commercial targets
• Strong problem-solving skills and hustle attitude
• Ability to quickly digest and implement feedback and coaching. Eagerness to learn about new topics, industries, and companies

Responsibilities

• Support team members on client projects and Network Member engagement
• Recruiting new experts to join GLG’s network through targeted lead generation and timely outreach by phone, email, and other methods
• Collaborating closely with team members to expand projects and rescope recruiting populations (as needed) to drive successful client outcomes
• Building your understanding of client strategies, various industry sectors, and value chains to identify and vet the best experts for client projects
• Scheduling and confirming critical calls and meetings between GLG’s clients and Network Members, including scheduling all calls with any new recruits you’ve made
• Proactively engaging with GLG experts to understand their expertise and gauge their fit for client projects
• Learning and upholding our compliance policies and procedures to protect the integrity of client engagements

Benefits

• Culture: We believe collaboration is important, and your time is valuable. Our employees are in office a minimum of 3 days per week, and we offer a flexible work schedule to ensure you can make doctor appointments, attend school events, and more
• Office Perks (vary by office): Commuter and parking benefits, free meals, drinks, and snacks, gym, and barista service
• Vacation & Time Off: Flexible paid time off with no annual cap, plus 10 company holidays
• Health & Wellness: Comprehensive medical, dental, and vision coverage effective on your first day of employment. Free wellbeing support with Calm, an EAP, and Pathways (a long-term therapy and counseling service)
• Parenting & Family Life: Access to Maven, which provides comprehensive, virtual care to GLGers who are planning, starting, and raising a family
• Diversity & Inclusion: Participate in one of our seven diversity networks
• Financial & Retirement: 401(k) and Roth 401(k) plans with an employer match (subject to annual limits and vesting). Discounts on pet, auto, and home insurance policies
• Professional Development: Tuition reimbursement program for eligible courses, including language skills courses. Unlimited access to Go 1, the world’s largest digital learning platform
• Social Impact: Support causes you care about by partnering with our Social Impact team to nominate organizations for GLG projects