Client Solutions Manager

Summary

Join Nava, a public benefit corporation, as a Capture Manager and contribute to the modernization of government services. Reporting to the SVP of Business Development, you will manage the contract capture process from pre-RFP strategy to award. Responsibilities include performing full life-cycle capture, contributing to proposal development, identifying and aligning past performance, and building comprehensive account plans. You will work with the Business Development Team to build a portfolio of mission-aligned IT digital transformation work. The role requires significant experience in GovCon IT, proposal writing, and Federal contracting. Nava offers a competitive salary and benefits package, including health coverage, paid time off, annual bonuses, parental leave, a wellness program, and flexible remote work options.

Requirements

• Business Development Experience : 6-9 years (preferred)
• Experience in the GovCon IT industry, proposals/procurements and contracting understanding of the US Federal Government
• Must have Gov’t proposal experience and general knowledge of terminology/acronyms/lingo and application of NAICS and FAR
• Understand the cyclical requirements, timelines and expectations of Federal business development, proposals and contractors
• Must have professional writing, editing and communication skills in English and professionally represent Nava outside of the office at industry and networking events
• Familiarity with one or more of the following areas: Agile Software Development, Human Centered Design, User Research, DevSecOps, Technical Operations, Cloud Adoption, Cloud Migration, Cloud Infrastructure, Infrastructure-as-code, IT Service Management, or IT Operations
• Experience working with VA
• Must be legally authorized to work in the United States
• Must meet any other requirements for government contracts for which candidates are hired
• Work authorization that doesn’t require visa sponsorship, now or in the future
• May be subject to a government background check or security clearance, depending on the contract

Responsibilities

• Work in the Business Development Team, and help to build the portfolio of mission-aligned IT digital transformation work to modernize government services that support vulnerable populations
• Perform full life-cycle capture to include strategic positioning, competitive analyses, client outreach, partner identification/interaction/options, and price to win strategies
• Contribute to go/no go, bid/no bid and construct compelling, competitive and compliant winning proposals
• Identify and align past performance/quals to support an initial technical solution, and then engage Nava engineers and other subject matter experts to refine the final technical solution
• Join group activities, participate in compliance checks, gap analyses, proposal writing, color teams and follow-on activities up to award and transition
• Programmatically responsible for building comprehensive account plans and detailed capture plans for targeted Departments/Agencies to include strategic drivers, IT landscape, incumbents, and organizational structure
• Responsible for opportunity level-insight in support of Nava's mission and strategic goals, and positively contributing to Business Development growth

Preferred Qualifications

• Client-facing experience or delivery experience
• Familiarity with Agile Software Development, Human Centered Design, User Research, DevSecOps, Technical Operations, Cloud Adoption, Cloud Migration, Cloud Infrastructure, Infrastructure-as-code, IT Service Management, or IT Operations
• Technical knowledge of general IT, technical certifications, or industry certifications
• Experience working with Amazon Web Services, or an infrastructure management service of similar complexity (i.e., Microsoft Azure, Google Cloud Computing)
• Technical knowledge of IT, technical certifications, industry certifications or Government contracting
• Experience working with Amazon Web Services, or an infrastructure management service of similar complexity (i.e., Microsoft Azure, Google Cloud Computing)

Benefits

• Health coverage – Comprehensive medical, dental, and vision plans to support your overall health needs
• Time off – Vacation, holidays (including Juneteenth), and floating days to rest and recharge
• Company holidays- Enjoy 12 paid federal holidays each year on top of your regular PTO
• Annual bonus – When Nava meets goals, eligible employees receive a performance-based annual bonus
• Parental leave – Paid time off for new parents, plus weekly meals delivered to your home
• Wellness program – Full platform offering physical, mental, & emotional health resources & support tools
• Virtual care – See doctors online with no copay through UnitedHealthcare’s virtual visit program
• Sabbatical leave – Earn extended paid leave after continuous service for personal growth or rest
• 401(k) match – Nava matches 4% of your salary to support your retirement savings plan
• Flexible work – Remote-first environment with flexibility built around your schedule and responsibilities
• Home office setup – Company laptop & setup assistance provided via Staples for remote work needs
• Utility support – Monthly reimbursement to help offset eligible home office utility expenses
• Learning opportunities – Internal training programs and resources to help grow your professional skills
• Development budget – Annual allowance for courses, tuition, certifications, & LinkedIn Learning access
• Referral bonus – Get rewarded when you refer great people who join the Nava team
• Commuter benefits – Pre-tax commuter programs to support in-office travel when applicable
• Insurance coverage – Nava provides disability, life, and accidental death insurance at no cost