Specialist, Client Solutions

Summary

Join Influential, the world's largest influencer marketing company, and become a Client Solutions Specialist. You will play a key role in executing campaigns, collaborating with various teams to ensure project success. Responsibilities include managing workflows, supporting campaign execution, coordinating with campaign management, acting as a liaison between talent and Influential, performing content moderation, and communicating effectively with stakeholders. The ideal candidate possesses a bachelor's degree or equivalent experience, 3+ years in digital marketing, experience with beauty brands (especially hair care), and strong communication skills. This remote position offers competitive compensation, flexible time off, comprehensive benefits, and a collaborative work culture. The salary range is $70,000-$80,000.

Requirements

• Bachelor’s degree or equivalent experience
• Physically located on the east coast
• 3+ years of work experience in digital, online, PR or advertising environment
• Experience working with beauty brands, with an emphasis in hair care
• Interest in managing and coordinating projects in a fast-paced environment
• Superior written and verbal communication skills with even stronger attention to detail
• Comfortable working autonomously in a fully remote environment where details often change
• Knowledgeable and/or interested in all major social platforms (Instagram, TikTok, YouTube, Twitter, Facebook, Pinterest)
• Proficiency in Google Apps and MS Office, and other general technology platforms
• You keep up with the latest trends and innovations within the world of social media

Responsibilities

• Manage the workflow and completion of tasks within our project management platform
• Support campaign execution teams in all aspects of planning and reporting
• Coordinate closely with Campaign Management on creator communication to ensure scope, timelines, and protocols are being met
• Act as liaison between talent and Influential to ensure deliverables and payments are organized and timely
• Perform content moderation to ensure brand safety is met for every participating influencer across all social campaigns
• Communicate effectively (written & verbal) with key stakeholders including Account Management, Performance Media, Strategy & Analytics, and Operations to track deliverables and ensure client needs are being met
• Become an expert in our proprietary tech platform, organizing talent and campaign information as necessary

Preferred Qualifications

• Experience at a marketing-tech or media start-up
• You’re passionate about social media and/or influencer marketing

Benefits

• Remote company - work from home!
• Competitive compensation
• Flexible time off with inclusive holiday benefits
• Comprehensive medical, dental & vision insurance for employees
• 401(k) matching
• An awesome collaborative work culture, a diverse team, and more!