Manager, Solutions Architecture

Summary

Join TELUS Digital as a Solutions Architecture Consultant and play a key role in bridging the gap between pre-sales strategy and project delivery within the healthcare industry. You will shape, architect, and launch impactful solutions, lead architectural discovery for new initiatives, and guide in-flight projects. Engage with prospective clients to explore how TELUS Digital's capabilities can meet their unique challenges and collaborate with delivery teams. Provide critical estimates for team composition, build scope, and resource planning. Between engagements, lend your expertise across teams and deepen your knowledge in areas like cloud platforms or healthcare-specific technologies. This hybrid role requires a weekly in-office presence (Tuesdays, Wednesdays, and Thursdays) in Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA.

Requirements

• Multi-platform familiarity, with expertise in one or more of the following
• Front-end mobile technologies (iOS, Android, Web/JS)
• Backend cloud and/or enterprise platforms (AWS/Azure)
• Content management systems, analytics platforms, and other 3rd party frameworks
• Healthcare industry expertise - specialized knowledge of the healthcare ecosystem and the ability to highlight the importance of understanding healthcare specific challenges - regulations like HIPAA, GDPR, HITECH Act, and data interoperability standards such as FHIR and HL7 and DICOM
• Candidates should be aware of current digital healthcare trends (AI/ML) and the broader healthcare ecosystem in order to effectively design innovative solutions for healthcare clients
• Deep understanding of the various stakeholders within the healthcare ecosystem (providers, payers, pharmaceutical companies, patients, regulatory bodies) and their unique needs
• Experience with software estimation, work planning, and building project plans within time/cost constraints
• An eye for details and an ability to navigate ambiguity
• Experience delivering software in an agency/client-service environment
• Ability to clearly break down complex ideas to both technical and non-technical individuals
• Experience having commercial conversations involving budgets and fees
• Experience with software estimation, work planning, and building project plans within time/cost constraints
• You're excited to learn the principles of mobile software development
• Experience quickly iterating and refining a product vision with a client by offering multiple approach options
• Passion to apply modern processes that transform client organizations (e.g. continuous delivery, rapid iteration, and agile-inspired methodologies)
• Excellent verbal and written communication skills
• Ability to use repeatable frameworks and best practices to incorporate new technologies or concepts
• Appreciation for the wider client enterprise, beyond a single project or initiative
• Desire to expand an account to holistically service a client
• Equally comfortable working in pre-sale and post-sale environments

Responsibilities

• Lead scoping, technical design, and work planning during the presale process while speaking with prospective clients about your project team’s capabilities
• Play the lead role in technical architecture and discovery projects, using consulting methods to refine the product and technical architecture of client projects
• Own a “technology vertical”, encompassing solution design, platform selection, implementation support, and thought leadership (e.g. AWS, Content Management Systems, hybrid mobile frameworks, etc)
• Enhance existing project teams with architectural account-level guidance or specific subject matter expertise

Benefits

• Healthcare benefits - Medical, Vision, Dental
• 401K matching
• Employee Share Purchase Plan
• Competitive PTO Policy
• Employee Assistance Program (EAP)
• Life & Disability Insurance
• Annual Performance Bonus