Client Solutions Manager

Summary

Join a multi-award-winning start-up as a Client Solutions Manager and oversee multiple work streams, developing and managing relationships with key clients, and guiding them through the creative process.

Requirements

• 3-6 years (or equivalent) client / account management experience - with exposure to enterprise level brands & accounts
• Highly organized with a strong attention to detail
• A thorough understanding of the advertising, social and content landscapes
• Ability to define goals for clients and build plans to successfully deliver against these
• An excellent communicator and problem solver. Able to assess, articulate and manage complex situations to make effective decisions and build proactive solutions
• An ability to bring multi-disciplined Teams (Creative, Strategy, Operations, etc) together to achieve a common goal

Responsibilities

• Developing and managing relationships with a portfolio of Vidsy’s key clients
• Adapting to an agile, fast-paced creative approach empowered by technology and a global creator community
• Serve as a key catalyst for your accounts. Be the day-to-day contact managing client relationship health and client satisfaction
• Function as business partner, advisor and relationship lead for clients
• Partnering with and inspiring our Strategists, Creative Leads and other key stakeholders to deliver effective video ad creative across digital
• Displaying an instinctive, entrepreneurial spirit to generate new commercial opportunities

Benefits

• $90,000 - $115,000 a year
• Discretionary annual bonus of up to 10%
• Share Options
• Private Healthcare
• 401k
• Flexible working through our 'virtual-first' hybrid approach
• 25 days vacation plus Federal Days
• Annual Volunteer Day
• Vidsy's growing well being offering & EAP
• Enhanced parental leave policies
• Your carbon footprint offset via our Ecologi partnership