Client Solutions Manager

Summary

Join Vidsy as a Client Solutions Manager and become a key partner to our clients and internal teams. You will manage multiple work streams, aligning client and Vidsy goals to achieve success. This role requires strategic thinking and proactive execution, guiding clients through each campaign step, from briefing to launch. You will develop and maintain key client relationships, serve as a primary contact, and collaborate with internal teams to deliver effective video ad creative. The ideal candidate possesses 3-6 years of client management experience with enterprise-level brands and a deep understanding of the advertising landscape. Vidsy offers a competitive salary, share options, private healthcare, 401k, flexible working, generous vacation time, and various other benefits.

Requirements

• 3-6 years (or equivalent) client / account management experience - with exposure to enterprise level brands & accounts
• Highly organized with a strong attention to detail
• A thorough understanding of the advertising, social and content landscapes
• Ability to define goals for clients and build plans to successfully deliver against these
• An excellent communicator and problem solver. Able to assess, articulate and manage complex situations to make effective decisions and build proactive solutions
• An ability to bring multi-disciplined Teams (Creative, Strategy, Operations, etc) together to achieve a common goal

Responsibilities

• Develop and manage relationships with a portfolio of Vidsy’s key clients
• Adapt to an agile, fast-paced creative approach empowered by technology and a global creator community
• Serve as a key catalyst for your accounts. Be the day-to-day contact managing client relationship health and client satisfaction
• Function as business partner, advisor and relationship lead for clients
• Partner with and inspire our Strategists, Creative Leads and other key stakeholders to deliver effective video ad creative across digital
• Display an instinctive, entrepreneurial spirit to generate new commercial opportunities

Benefits

• Salary between $90,000 to $115,000 dependant on experience
• Share Options
• Private Healthcare
• 401k
• Flexible working through our 'virtual-first' hybrid approach
• 25 days vacation plus Federal Days
• Annual Volunteer Day
• Vidsy's growing well being offering & EAP
• Enhanced parental leave policies
• Your carbon footprint offset via our Ecologi partnership