Client Success Director

Summary

Join Vee Healthtek, a rapidly growing company, as a Client Success Director and play a key role in a high-performing sales team. This position focuses on selling BPO services to healthcare providers. You will manage the entire sales process, from lead generation to closing deals. The ideal candidate is a high-achieving sales professional with a proven track record of meeting ambitious targets. This role demands strong consultative sales skills and the ability to navigate executive-level interactions. Success requires collaboration with internal teams and adaptability to dynamic environments.

Requirements

• Minimum 5 years’ experience in BPO Sales/Account Management
• Consultative selling experience
• MBA preferred; Bachelors mandatory
• At ease with C-Level executives
• Excellent communication/presentation skills
• Ability to manage several projects simultaneously
• Comfortable with working in a global and multi-cultural environment
• Collaborative and team player
• Flexibility and adaptability

Responsibilities

• Own and meet/exceed sales targets within assigned territory and accounts
• Develop and execute strategic plan to achieve sales targets and to expand the company’s client base
• Define, plan and implement sales strategies for new business opportunities
• Consult with clients to understand their business needs and objectives
• Communicate effectively the value proposition through proposals and presentations
• Build and maintain strong, long-lasting customer relationships by providing thought leadership
• Understand market landscapes and trends, reporting on the forces that shift tactical budgets and strategic direction of accounts
• Submit weekly business summaries and goals
• Prepare business case presentations for new opportunities in the market
• Prepare RFIs, RFPs and RFQs and negotiate SLAs
• Develop re-usable components and repository of case studies, proposals, customer testimonials
• Perform competition mapping and competition analysis
• Work closely with the back-office sales team to generate new clients
• Such other duties/responsibilities as may be assigned to Employee from time to time by the Company and/or its officers

Preferred Qualifications

• BPO experience with Indian companies preferred
• Experience in selling into the healthcare market preferred

Benefits

• Medical, Dental, Vision, 1st of the month following 30-days worked
• 401k Match after 6-months
• PTO plus Paid Holidays
• Volunteer Days Off, Tuition Reimbursement and Matching Gift Donations