Gympass is hiring a
Client Success Senior Director, Remote - United States

Summary

The job description is for a Client Success, Senior Director position at Wellhub, a corporate wellness platform. The role involves managing a book of business in the US, specifically in the enterprise segments of middle market and corporate, and is responsible for growing revenue and subscribers in each account.

Requirements

• Bachelor's degree
• 10+ years of progressive experience in Customer Success or Account Management
• 4+ years in a People Management position

Responsibilities

• Negotiating renewals, growing revenue and the number of subscribers in each account
• Ensuring the ‘first value’, the right communication strategy to impact more employees in the company and their family members
• Articulating with other areas (marketing, product, sales ops, finance, business transformation, new business, CX) ways of improving service level, performance and value delivered to of our enterprise clients

Benefits

• Health, dental, vision, and life insurance
• Flexible work options: flexible hybrid and full remote, office stipend, monthly flexible work allowance
• Wellness programs: onsite gyms and fitness studios, digital fitness programs, online wellness resources for meditation, nutrition, mental health support, and more
• Paid time off: minimum of 25 days PTO per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!)
• Paid parental leave: 100% paid parental leave to all new parents and extended maternity leave
• Career growth opportunities
• Culture: an exciting and supportive atmosphere with ambitious people from around the world!