Clinical Delivery Manager

Summary

Join Vesta Healthcare, a specialized medical group focused on long-term home care, as a Nursing Leader. You will provide leadership and development to a multidisciplinary care management team, leveraging technology to improve clinical performance and patient outcomes. This role requires experience in chronic care management, remote patient monitoring, and managing a remote team. You will analyze data, implement new programs, and collaborate with cross-functional teams. Vesta offers a competitive salary, comprehensive benefits, and a supportive work environment. We are seeking a passionate and data-driven individual who is excited to contribute to our mission of improving the lives of caregivers and care recipients.

Requirements

• Registered Nurse with a compact license
• 4+ years of nursing experience within acute care
• 2-3 years of experience leading/managing a clinical team of at least 15+ reports overseeing several complex projects simultaneously
• Familiarity with managed care plans/structure in New York State

Responsibilities

• Provide leadership, coaching, and development to a multidisciplinary team of individuals performing care management
• Assist in evaluating capacity planning, hiring, and training of new employees
• Manage, analyze and deliver productivity measures to the team and higher management while including operational metrics and benchmarks
• Collaborate with other Managers of Clinical Delivery in ensuring the team is appropriately staffed and find coverage when needed
• Assist in implementing and educating new clinical programming across our clinical pods
• Provide clinical oversight and utilize critical thinking skills to support the team in addressing escalated member challenges/concerns
• Identify inefficiencies and opportunities for quality improvement. Create process improvement to achieve member and clinician satisfaction
• Track, analyze and manage key performance indicators (KPIs) and metrics for their team
• Serve as a subject matter expert for chronic care management (CCM), Transitions of Care (TOC) and remote patient monitoring (RPM)
• Support the development of strategies to help scale the program
• Collaborate with cross departmental leads in analytics, product/engineering and business operations to drive efficiencies and quality improvement and effectiveness of the clinical team and outcomes
• Collaborate with Clinical Leadership and Clinical Accounts Liaison to ensure partner needs and expectations are met
• Continue to push the boundaries of what technology can do to empower our caregivers and clinicians to improve health outcomes for our patients

Preferred Qualifications

• Registered Nurse with a New York State nursing license
• Bilingual and fluent in both English AND Spanish
• Experience managing a remote team

Benefits

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• 12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k plus match