Clinical Education Program Manager

Summary

Join SonderMind as the Clinical Education Program Manager and take ownership of all educational programming designed to drive clinical outcomes. You will identify target audiences, develop project plans and content, monitor KPIs, and collaborate across departments. This role involves supporting quality assurance by developing provider education, driving innovations in measurement-based care, providing internal clinical education, disseminating research insights, and assisting with provider support. You will be part of a team focused on executing SonderMind's clinical strategy to improve access and utilization of therapy services. The position requires experience managing Learning Management Systems, a Master's degree in a relevant field, and 5+ years of clinical experience as a licensed therapist. SonderMind offers a competitive salary and benefits package.

Requirements

• Experience managing Learning Management Systems
• Master’s degree in social work, psychology, counseling, or relevant field
• 5+ years clinical experience as a licensed therapist
• Experience coaching others on clinical best practices

Responsibilities

• Get up-to-speed on departmental objectives and in-flight initiatives, understand how clinical-owned initiatives interface cross-functionally with other departments and stakeholders
• Take ownership clinical education programming and LMS management
• Identify new opportunities for testing innovative and impactful clinical education programming that leads to improved outcomes. Design and execute programming, monitor impact
• Maintain partnerships with external experts to deliver ongoing consultation and education for providers
• Maintain existing CE certification and ensure ongoing compliance with all requirements
• Develop provider education and training on best clinical practices that drive improved client outcomes. Measure engagement and outcomes to determine the right content at the right time leading to highest impact and provider behavior change
• Assess clinical education needs and gaps, develop educational content to meet these needs, and execute on the delivery of content
• On an as needed basis, provide clinical education or training for cross functional departments, including provider and client-facing teams, to support execution of the clinical strategy. Review client and provider-facing content for clinical accuracy
• Own the execution of the dissemination of ongoing research insights surfaced from our Practice-Research Network, that leads to practical provider behavior change
• Assist with identification, monitoring, and supporting of providers to leverage evidence based practices and deliver high quality care

Preferred Qualifications

• Healthcare technology experience
• Clinical supervisory experience

Benefits

• A commitment to fostering flexible hybrid work
• A generous PTO policy with a minimum of three weeks off per year
• Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
• Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
• Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it
• Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
• 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
• Travel to Denver 1x a year for annual Shift gathering
• Fourteen (14) company holidays
• Company Shutdown between Christmas and New Years
• Supplemental life insurance, pet insurance coverage, commuter benefits and more!