Clinical Field Specialist

Summary

Join HeartFlow, a leading medical technology company, as a Clinical Field Specialist, CT! In this remote role (with up to 80% travel), you will optimize customer imaging programs and workflows using our AI-driven cardiac testing technology. You will conduct training for technologists, radiologists, and cardiologists, build strong customer relationships, and maintain detailed records. This position requires expert knowledge of cardiac CT, strong communication skills, and a minimum of 3 years of cardiac CTA experience. An Associate's degree in a related field and ARRT certification are required; a Bachelor's degree is preferred. HeartFlow offers a competitive salary, commission-based earnings, and stock options.

Requirements

• Expert knowledge of cardiac CT is required
• Associate degree in radiology, technology or related field required
• Minimum 3 years cardiac CTA experience
• Must have active ARRT Certification in CT or Board Certified in Radiology

Responsibilities

• Assess the customer lifecycle and ensure the coronary CT program is optimized to set up customers for success
• Identify areas of improvement and make recommendations to enhance quality acceptance rates during customer onboarding
• Ensure customer has implemented any necessary changes to optimize use of HeartFlow products on a continuous basis
• Conduct virtual and/or live training of technologists using various delivery methods, including product demonstrations, one-on-one, and group training sessions, to transfer knowledge on the use of HeartFlow products in assigned geography
• Establish credibility and sustain strong working relationships with key stakeholders
• Ensure proper records (e.g. customer contacts, CT volume, engagement logs, training records, etc.) and documentation are input and maintained in HeartFlow systems
• Capture customer feedback and participate in clinical discussions with customers and colleagues regarding HeartFlow analysis on multiple products
• Maintain knowledge of the latest CT and Workstation technology innovations, training delivery methodologies, and training materials for effective training
• Build and execute on plans to proactively optimize customer performance and identify opportunities for improvement
• This is a remote position with up to 80% travel. Ability to take periodic on-call responsibilities

Preferred Qualifications

• Bachelor’s Degree preferred
• Teaching and industry experience are highly desirable
• Strong communication skills and demonstrated success in building relationships

Benefits

• A reasonable estimate of the base salary compensation range is $84,500 to $110,000 per year
• This position is eligible for discretionary commission-based earnings and stock options
• This is a remote position with up to 80% travel